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PCN Vista centre car parking charge

I received letters saying ‘ no parking outside designated area’ from PCN when visited Vista centre Hounslow TW4 6JQ.paid £7 car park for 24 hours and only used it for about 3 hours. 
No clear lines / markings. 
I now have received letters from Debts recovery plus , suggesting I pay £170, if not threats of court action.
what shall I do please 
I was told by an operator that ‘ I have heard this before, you are not the first one and you won’t be the last one to receive such letter with car parking charges’ 
I feel this is money making scheme which is misleading. 
I don’t live in london and never came across situation like this before.
don’t really know what to do
a friend suggested to just ignore it as they don’t have legal stand but I am worried when receiving letters from debts recovery plus with threats if court actions.
please can anyone help? 

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