Eon Next overcharging millions

Krakkkers

Good point.

MattMattMattUK

Gerry1 said:

You'd be better targeting the oil companies.

If you fill your car with 50 litres of petrol the pump is likely to deliver only 49.75 litres.  That's because they're legally allowed to deliver 0.5% less than the stated amount, and pumps are calibrated very accurately to do exactly that.

So every full tank is costing you about 35p more than it should.

That is at 15c, volume changes by temperature, so in summer when the underground tanks reach 16c you are getting around 0.12% less energy, in winter you might get up to 0.15% more, depending on how long the fuel was in the tanker for before it was decanted to the underground tanks. 

Gerry1

MattMattMattUK said:

Gerry1 said:

You'd be better targeting the oil companies.

If you fill your car with 50 litres of petrol the pump is likely to deliver only 49.75 litres.  That's because they're legally allowed to deliver 0.5% less than the stated amount, and pumps are calibrated very accurately to do exactly that.

So every full tank is costing you about 35p more than it should.

in winter you might get up to 0.15% more

You'll never get more than the 50 litres you paid for, come rain or shine the volume the pump actually delivers will always be 0.5% short measure.

CSI_Yorkshire

Gerry1 said:

MattMattMattUK said:

Gerry1 said:

You'd be better targeting the oil companies.

If you fill your car with 50 litres of petrol the pump is likely to deliver only 49.75 litres.  That's because they're legally allowed to deliver 0.5% less than the stated amount, and pumps are calibrated very accurately to do exactly that.

So every full tank is costing you about 35p more than it should.

in winter you might get up to 0.15% more

You'll never get more than the 50 litres you paid for, come rain or shine the volume the pump actually delivers will always be 0.5% short measure.

You're not paying for 50 litres though.  You're paying for 50 litres at a defined temperature.  If you misunderstand what you're paying for, or how the tolerances work, that isn't their problem.

MattMattMattUK

Gerry1 said:

MattMattMattUK said:

Gerry1 said:

You'd be better targeting the oil companies.

If you fill your car with 50 litres of petrol the pump is likely to deliver only 49.75 litres.  That's because they're legally allowed to deliver 0.5% less than the stated amount, and pumps are calibrated very accurately to do exactly that.

So every full tank is costing you about 35p more than it should.

in winter you might get up to 0.15% more

You'll never get more than the 50 litres you paid for, come rain or shine the volume the pump actually delivers will always be 0.5% short measure.

In theory that would mean that anything with a delivery temperature below 10.8c would mean you get more in terms of the nominal energy delivered in 50L @ 15c, though that would require a tanker on the road for a long period in winter, then refuelling within an hour or two of them refiling the station. 

CSI_Yorkshire

I wonder what will happen when Gerry1 and the 'overcharged millions' discover that Class A electricity meters are allowed to be anywhere from +2.5% to -3.5% and still considered accurate.

Gerry1

CSI_Yorkshire said:

I wonder what will happen when Gerry1 and the 'overcharged millions' discover that Class A electricity meters are allowed to be anywhere from +2.5% to -3.5% and still considered accurate.

I already knew that, just another consumer rip off.

It may have been acceptable back in the days of the Electricity Boards when meters were analogue and energy was cheap as chips but modern digital meters should be far more accurate.  There's no excuse for still having such a wide tolerance.

If I always plonked down £49.75 in cash for £50-worth of petrol I'd soon have my collar felt  !

CSI_Yorkshire

Yet another lack of understanding about how things work.  No wonder people are always shouting "scam".

NorfolkCanary

Sorry, but this thread, christ alive, what a time to be alive 2p! And people wonder why admin costs are so high when staff have to deal with enquiries like these

Scot_39

Brie said:

Gerry1 said:

In any case, your calculation is grossly inaccurate because they have only 5.6 million customers !

So with 70 million people in the UK, assuming that there's on average 2 people per household that means that Eon supplies about 1/6 of all households?

Suspect the 5.4m (from above) - is actual households - as in domestic metered properties - normally the head of a family household not the whole family.

And so the ratio is more likely to be c 5.4m in 28/29m ??