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Eon Next overcharging millions
DavidD1955
Posts: 7 Forumite
I looked at last months statement from Eon and the Energy Price Guarantee didn't add up the price per Kwh multiplied by the pence per unit was found to be 2p short, so that meant the bill was 2p dearer than should be, I contacted Eon and they reimbursed me the 2p (as a goodwill gesture) yeah ok, my fathers has Eon too and guess what they have done the same overcharging with him, 33 million customers being overcharged if using the same energy would mean Eon Next is making £660,000 profit every month just by manipulating the end figure, CHECK YOUR LAST BILL NOW.
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Probably just down to rounding and / or figures not published to umpteen decimal places. If so, you're just as likely to be undercharged; have you found overcharging month after month?In any case, your calculation is grossly inaccurate because they have only 5.6 million customers !3
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So with 70 million people in the UK, assuming that there's on average 2 people per household that means that Eon supplies about 1/6 of all households?Gerry1 said:In any case, your calculation is grossly inaccurate because they have only 5.6 million customers !I’m a Forum Ambassador and I support the Forum Team on Debt Free Wannabe, Old Style Money Saving and Pensions boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.
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An average of 2.4 people per household in the UK in 2021. (Source: ONS)0
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According to https://www.statista.com/statistics/862504/domestic-electricity-supply-market-shares-great-britain-gb/ Eon had a market share of 17% in Q3 2022, so 1 in 6 households seems like it roughly checks out.Brie said:
So with 70 million people in the UK, assuming that there's on average 2 people per household that means that Eon supplies about 1/6 of all households?Gerry1 said:In any case, your calculation is grossly inaccurate because they have only 5.6 million customers !Moo…2 -
According to their financial reports they have 5.4 million customers in the UK at the end of March 2023.2
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https://www.eonenergy.com/about-us.htmlBrie said:
So with 70 million people in the UK, assuming that there's on average 2 people per household that means that Eon supplies about 1/6 of all households?Gerry1 said:In any case, your calculation is grossly inaccurate because they have only 5.6 million customers !
Scroll halfway down.
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I HAVEDavidD1955 said:I looked at last months statement from Eon and the Energy Price Guarantee didn't add up the price per Kwh multiplied by the pence per unit was found to be 2p short, so that meant the bill was 2p dearer than should be, I contacted Eon and they reimbursed me the 2p (as a goodwill gesture) yeah ok, my fathers has Eon too and guess what they have done the same overcharging with him, 33 million customers being overcharged if using the same energy would mean Eon Next is making £660,000 profit every month just by manipulating the end figure, CHECK YOUR LAST BILL NOW.
I checked any calculations for the period 1st March to 31st March inc (Bill received early April).
My electricity should have been £137.99961 (from the statement numbers), so trucated = £137.99, rounded = £138.00 but the itemised amount was £137.98 so your assertion that Eon Next is making £660,000 profit every month just by manipulating the end figure is highly likely to be incorrect unless they were doing it every single month for every single customer which is not the case.
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You'd be better targeting the oil companies.If you fill your car with 50 litres of petrol the pump is likely to deliver only 49.75 litres. That's because they're legally allowed to deliver 0.5% less than the stated amount, and pumps are calibrated very accurately to do exactly that.So every full tank is costing you about 35p more than it should.4
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Don't the government benefit more from that?Gerry1 said:You'd be better targeting the oil companies.If you fill your car with 50 litres of petrol the pump is likely to deliver only 49.75 litres. That's because they're legally allowed to deliver 0.5% less than the stated amount, and pumps are calibrated very accurately to do exactly that.So every full tank is costing you about 35p more than it should.0 -
Krakkkers said:
Don't the government benefit more from that?Gerry1 said:You'd be better targeting the oil companies.If you fill your car with 50 litres of petrol the pump is likely to deliver only 49.75 litres. That's because they're legally allowed to deliver 0.5% less than the stated amount, and pumps are calibrated very accurately to do exactly that.So every full tank is costing you about 35p more than it should.Can't see how, presumably the government has received the duty and VAT based on the alleged sale of 50 litres, but the petrol station has only supplied me with 49.75 litres so they've pocketed the 35p overcharge.Someone's doing very nicely out of this and it's certainly not the motorist !0
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