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Leak in main waste pipe

arciere
Posts: 1,361 Forumite

I am dealing with a suspected leak in the main waste pipe. The pipe serves two converted flats (2 flats in total). Both properties have a share of the freehold plus their own leasehold agreements, which states that the waste pipe, which serves the entire building, is the responsibility of the freeholder.
There was another, different leak a few weeks ago, which was fixed shortly after. Since the first leak was fixed, the downstairs neighbours continued to complain that the waste pipe was wet and there was a bit of water around it. Having called a builder again, he was unable to find the source of the leak, so we suspected that it might actually come from the roof (the waste pipe goes all the way up to the roof). This is also because the leak appeared to have stopped during a 2-week period with no rain.
Fast forward a couple of nights ago, we get a message from the neighbour saying that the water around the pipe 'is foul' and asked us to 'stop using your toilet'.
Unfortunately we have a very bad relation with them, also the police had to be involved recently when the lady downstairs started to act violently. They are now threatening legal action and things like that because, according to them, this is a health hazard (the waste pipe is hidden behind a panel inside a cupboard). They are asking us to approve repairs with a builder that hasn't even provided a quote or approximation of how much the works will cost.
For a number of reasons, we would like to have a fixed quote to discuss first (or at least a rough estimate), we are not prepared to approve repairs that could potentially cost thousands of pounds without knowing in advance.
What are our rights? Does Section 20 still apply, even if they claim these are emergency works? If there is a leak, we obviously must repair it, but I don't think it's fair to be asked on the spot to approve repairs for literally tomorrow (Sunday). What are the legal consequences if we say, for example "we need a few days to ask around for more quotes"?
There was another, different leak a few weeks ago, which was fixed shortly after. Since the first leak was fixed, the downstairs neighbours continued to complain that the waste pipe was wet and there was a bit of water around it. Having called a builder again, he was unable to find the source of the leak, so we suspected that it might actually come from the roof (the waste pipe goes all the way up to the roof). This is also because the leak appeared to have stopped during a 2-week period with no rain.
Fast forward a couple of nights ago, we get a message from the neighbour saying that the water around the pipe 'is foul' and asked us to 'stop using your toilet'.
Unfortunately we have a very bad relation with them, also the police had to be involved recently when the lady downstairs started to act violently. They are now threatening legal action and things like that because, according to them, this is a health hazard (the waste pipe is hidden behind a panel inside a cupboard). They are asking us to approve repairs with a builder that hasn't even provided a quote or approximation of how much the works will cost.
For a number of reasons, we would like to have a fixed quote to discuss first (or at least a rough estimate), we are not prepared to approve repairs that could potentially cost thousands of pounds without knowing in advance.
What are our rights? Does Section 20 still apply, even if they claim these are emergency works? If there is a leak, we obviously must repair it, but I don't think it's fair to be asked on the spot to approve repairs for literally tomorrow (Sunday). What are the legal consequences if we say, for example "we need a few days to ask around for more quotes"?
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Buildings insurance ?0
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Most likely the pipe is blocked downstream and needs unblocking.1
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subjecttocontract said:Buildings insurance ?
So unfortunately, even if they say we will go with the insurance, I know it probably won't happen and we will still need to pay beforehand.0 -
arciere said:grumbler said:Most likely the pipe is blocked downstream and needs unblocking.
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arciere said:
Both properties have a share of the freehold plus their own leasehold agreements
...
What are our rights? Does Section 20 still apply, even if they claim these are emergency works? If there is a leak, we obviously must repair it, but I don't think it's fair to be asked on the spot to approve repairs for literally tomorrow (Sunday). What are the legal consequences if we say, for example "we need a few days to ask around for more quotes"?
So you jointly own a freehold building with your neighbour. Did you sign a 'declaration of trust' with the other person, when you became joint owners?
That would say something like "If we can't agree on how a repair etc should be done, we agree to call in a chartered building surveyor to decide how the repair should be done. The surveyor's decision will be binding on both of us"
(And did you think through the potential challenges of jointly owning a building with a stranger?)
If you don't have a declaration of trust like that, and you can't jointly agree on how to do repairs to the building that you jointly own, it's not an easy situation to resolve. It's pretty much deadlock. A section 20 consultation won't help you to reach agreement.
Potentially, I guess you could take legal action which might result in a tribunal taking responsibility for managing the building away from both of you - and the tribunal would take over control of your building by appointing a manager. And hopefully, the manager would then make sensible decisions about repairs, etc.
But by far the best outcome would be to try to discuss this and reach an amicable outcome.
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grumbler said:arciere said:grumbler said:Most likely the pipe is blocked downstream and needs unblocking.0
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eddddy said:arciere said:
Both properties have a share of the freehold plus their own leasehold agreements
...
What are our rights? Does Section 20 still apply, even if they claim these are emergency works? If there is a leak, we obviously must repair it, but I don't think it's fair to be asked on the spot to approve repairs for literally tomorrow (Sunday). What are the legal consequences if we say, for example "we need a few days to ask around for more quotes"?
So you jointly own a freehold building with your neighbour. Did you sign a 'declaration of trust' with the other person, when you became joint owners?eddddy said:
That would say something like "If we can't agree on how a repair etc should be done, we agree to call in a chartered building surveyor to decide how the repair should be done. The surveyor's decision will be binding on both of us"
(And did you think through the potential challenges of jointly owning a building with a stranger?)eddddy said:
If you don't have a declaration of trust like that, and you can't jointly agree on how to do repairs to the building that you jointly own, it's not an easy situation to resolve. It's pretty much deadlock. A section 20 consultation won't help you to reach agreement.
But by far the best outcome would be to try to discuss this and reach an amicable outcome.
In regards to Section 20, my hope was that we could use it to at least have some time to evaluate the scope of the works and get quotes, instead of rushing to a decision in (literally) 24 hours or less because of constant threats.
The cost of the repair should be under £1,000, but I am trying to understand if there is anything I can legally do, retrospectively and for future issues, to make sure that we have a say in what happens without having to worry about legal actions or threats.0 -
arciere said:grumbler said:arciere said:grumbler said:Most likely the pipe is blocked downstream and needs unblocking.I'm no expert, but this sounds to me like your responsibility if the seal is faulty. However, even with a good seal it can leak if the pipe is blocked downstream.Waste pipes have to be fitted with a small gradient and generally aren't supposed to hold any standing water.
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grumbler said:arciere said:grumbler said:arciere said:grumbler said:Most likely the pipe is blocked downstream and needs unblocking.I'm no expert, but this sounds to me like your responsibility if the seal is faulty. However, even with a good seal it can leak if the pipe is blocked downstream.
Regardless, I'm not arguing that we shouldn't be paying for it, my point is that they demanded immediate payment for the works (which are due today), under the 'threat' of legal actions, police calls, etc. (and speaking of threats, we definitely know what else they are capable of)0
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