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Sold stolen Amazon tablet

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  • Undervalued
    Undervalued Posts: 9,584 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    hodgey007 said:
    Hi  can anyone help. My daughter was sold an Amazon tablet for her 3 year old dusabke son. She met the woman whi advertised om Facebook marketplace and paid cash for it. When she tried to register it Amazon flagged as stolen but didn't want to know after that. What can she do with Amazon as the tablet is blocked and useless and she contacted the woman who is pleading ignorance and won't refund her. Thanks in advance
    I agree with the comments above.

    From a practical point of view, as she is unlikely to get her money back, it may be worth investigating if she can install the Google Play store on the tablet. Many / most people do this with Fire tablets as the Amazon app store is a bit limited and many more specialised apps are not available.

    It is easy to do with a Fire tablet that is up and running but what I don't know is if it can be done with one that is being "blocked" by Amazon. May be worth asking in the Techie Stuff section of this forum

    You're suggestiong the OP asks how to get round a block on a stolen tablet?
    Well, imagine she had bought some other item in good faith, say a toaster, then finds out it is allegedly stolen.  It is not possible to remotely block a toaster. What should she do?

    Assuming she can't get her money back from the seller, should she make some toast or put it in the bin?

    Obviously she can report it to the police, and indeed she should, but do your really think they will take any action unless, million to one, it is a relevant clue in some much more serious crime? Realistically they are not going to collect the item from her and give it back to the supposed "owner". Nor are Amazon going to help re-unite it.

    Quite likely the tablet has been blocked because it was claimed not to have been delivered and refunded.
  • powerful_Rogue
    powerful_Rogue Posts: 8,361 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    hodgey007 said:
    Hi  can anyone help. My daughter was sold an Amazon tablet for her 3 year old dusabke son. She met the woman whi advertised om Facebook marketplace and paid cash for it. When she tried to register it Amazon flagged as stolen but didn't want to know after that. What can she do with Amazon as the tablet is blocked and useless and she contacted the woman who is pleading ignorance and won't refund her. Thanks in advance
    I agree with the comments above.

    From a practical point of view, as she is unlikely to get her money back, it may be worth investigating if she can install the Google Play store on the tablet. Many / most people do this with Fire tablets as the Amazon app store is a bit limited and many more specialised apps are not available.

    It is easy to do with a Fire tablet that is up and running but what I don't know is if it can be done with one that is being "blocked" by Amazon. May be worth asking in the Techie Stuff section of this forum

    You're suggestiong the OP asks how to get round a block on a stolen tablet?
    Well, imagine she had bought some other item in good faith, say a toaster, then finds out it is allegedly stolen.  It is not possible to remotely block a toaster. What should she do?

    Assuming she can't get her money back from the seller, should she make some toast or put it in the bin?

    Obviously she can report it to the police, and indeed she should, but do your really think they will take any action unless, million to one, it is a relevant clue in some much more serious crime? Realistically they are not going to collect the item from her and give it back to the supposed "owner". Nor are Amazon going to help re-unite it.

    Quite likely the tablet has been blocked because it was claimed not to have been delivered and refunded.
    Regardless of what you think may or may not of happened, I don't think it's wise to advise the OP ways of circumventing blocks on stolen tech.

  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    MalMonroe said:
    hodgey007 said:
    Hi  can anyone help. My daughter was sold an Amazon tablet for her 3 year old dusabke son. She met the woman whi advertised om Facebook marketplace and paid cash for it. When she tried to register it Amazon flagged as stolen but didn't want to know after that. What can she do with Amazon as the tablet is blocked and useless and she contacted the woman who is pleading ignorance and won't refund her. Thanks in advance
    This needs to be reported to the police, who will give your daughter a crime number. And I would also report the woman to Facebook for selling stolen goods on their site. FB marketplace is notorious for allowing all kinds of things to go on and they need to take some responsibility here. 

    Is there any insurance your daughter has that she could claim the money back from? I'm not even sure if there is such a thing, just asking.

    I do hope that your daughter will never buy from any FB marketplace again. You just cannot, sadly, trust people.

    But that seller definitely needs to be reported to any establishment that will listen! Even Amazon, officially, since they were aware that the item was stolen - and then blanked your daughter without trying to help. I think they should want to listen to your daughter and I also think they should accept some responsibility here. They might not have to, no - but it's a multi-billion business and it wouldn't harm them to help your daughter. I think it's worth a try. 

    Maybe also go on social media, stir up a fuss on twitter and FB if possible. Local newspapers. . . get the message out there. You can be ripped off on FB with stolen Amazon goods and nobody cares. Yep, I'd make a nuisance of myself. Obviously, that's just me but I would really hate to let that woman get away, scott free, with theft and then fraud. 
    By your contorted logic, the retailer of every subsequently stolen item is responsible for compensating the person who unknowingly buys it?
    So, if you buy a used iPhone and it turns out to be stolen and blocked, you expect Apple, John Lewis or Joe Bloggs Phone Shop to compensate you?

    No free lunch, and no free laptop ;)
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