Sold stolen Amazon tablet

hodgey007

Hi  can anyone help. My daughter was sold an Amazon tablet for her 3 year old dusabke son. She met the woman whi advertised om Facebook marketplace and paid cash for it. When she tried to register it Amazon flagged as stolen but didn't want to know after that. What can she do with Amazon as the tablet is blocked and useless and she contacted the woman who is pleading ignorance and won't refund her. Thanks in advance

powerful_Rogue

hodgey007 said:

Hi  can anyone help. My daughter was sold an Amazon tablet for her 3 year old dusabke son. She met the woman whi advertised om Facebook marketplace and paid cash for it. When she tried to register it Amazon flagged as stolen but didn't want to know after that. What can she do with Amazon as the tablet is blocked and useless and she contacted the woman who is pleading ignorance and won't refund her. Thanks in advance

Nothing you can do with Amazon. Your contract will be with the person who sold it to you. Doe's you daughter know the womans name and address?

DullGreyGuy

Report the woman to the police for handling/selling stolen goods?

Her only option on the money side is to send a letter before action and then litigate but you may be throwing good money after bad... has she confirmed the persons details are real? If they are knowingly selling stolen goods they arent likely to be giving their genuine details. The woman may also not have any material funds and it'd just be another CCJ against her name to add to the rest. 

Aylesbury_Duck

^^ sadly, this is the case.  Cash payment to a person on facebook means that unless your daughter has a genuine name and address, reporting to the police and/or taking court action is futile.

screech_78

Nothing, unfortunately. This is nothing to do with Amazon,‘they’ve done nothing wrong. 

macman

OP, what do you expect Amazon to do, given that it's stolen goods? Paying for stolen goods, even unknowingly,  doesn't give you good title to them. 
Your only recourse is with the seller, if you have a name and address.

GrubbyGirl_2

Hopefully you went and collected the tablet from the sellers address?  In which case go back to the address with the tablet and ask for your money back or you will be reporting her to the police and she will likely be charged with handling stolen goods. 

sheramber

hodgey007 said:

Hi  can anyone help. My daughter was sold an Amazon tablet for her 3 year old dusabke son. She met the woman whi advertised om Facebook marketplace and paid cash for it. When she tried to register it Amazon flagged as stolen but didn't want to know after that. What can she do with Amazon as the tablet is blocked and useless and she contacted the woman who is pleading ignorance and won't refund her. Thanks in advance

if you discovered you had bought a stolen car would you expect the manufacturer to sort it out or would you go back to the person you bought the car from?

Undervalued

hodgey007 said:

Hi  can anyone help. My daughter was sold an Amazon tablet for her 3 year old dusabke son. She met the woman whi advertised om Facebook marketplace and paid cash for it. When she tried to register it Amazon flagged as stolen but didn't want to know after that. What can she do with Amazon as the tablet is blocked and useless and she contacted the woman who is pleading ignorance and won't refund her. Thanks in advance

I agree with the comments above.

From a practical point of view, as she is unlikely to get her money back, it may be worth investigating if she can install the Google Play store on the tablet. Many / most people do this with Fire tablets as the Amazon app store is a bit limited and many more specialised apps are not available.

It is easy to do with a Fire tablet that is up and running but what I don't know is if it can be done with one that is being "blocked" by Amazon. May be worth asking in the Techie Stuff section of this forum

powerful_Rogue

Undervalued said:

hodgey007 said:

Hi  can anyone help. My daughter was sold an Amazon tablet for her 3 year old dusabke son. She met the woman whi advertised om Facebook marketplace and paid cash for it. When she tried to register it Amazon flagged as stolen but didn't want to know after that. What can she do with Amazon as the tablet is blocked and useless and she contacted the woman who is pleading ignorance and won't refund her. Thanks in advance

I agree with the comments above.

From a practical point of view, as she is unlikely to get her money back, it may be worth investigating if she can install the Google Play store on the tablet. Many / most people do this with Fire tablets as the Amazon app store is a bit limited and many more specialised apps are not available.

It is easy to do with a Fire tablet that is up and running but what I don't know is if it can be done with one that is being "blocked" by Amazon. May be worth asking in the Techie Stuff section of this forum

You're suggestiong the OP asks how to get round a block on a stolen tablet?

MalMonroe

hodgey007 said:

Hi  can anyone help. My daughter was sold an Amazon tablet for her 3 year old dusabke son. She met the woman whi advertised om Facebook marketplace and paid cash for it. When she tried to register it Amazon flagged as stolen but didn't want to know after that. What can she do with Amazon as the tablet is blocked and useless and she contacted the woman who is pleading ignorance and won't refund her. Thanks in advance

This needs to be reported to the police, who will give your daughter a crime number. And I would also report the woman to Facebook for selling stolen goods on their site. FB marketplace is notorious for allowing all kinds of things to go on and they need to take some responsibility here. 

Is there any insurance your daughter has that she could claim the money back from? I'm not even sure if there is such a thing, just asking.

I do hope that your daughter will never buy from any FB marketplace again. You just cannot, sadly, trust people.

But that seller definitely needs to be reported to any establishment that will listen! Even Amazon, officially, since they were aware that the item was stolen - and then blanked your daughter without trying to help. I think they should want to listen to your daughter and I also think they should accept some responsibility here. They might not have to, no - but it's a multi-billion business and it wouldn't harm them to help your daughter. I think it's worth a try. 

Maybe also go on social media, stir up a fuss on twitter and FB if possible. Local newspapers. . . get the message out there. You can be ripped off on FB with stolen Amazon goods and nobody cares. Yep, I'd make a nuisance of myself. Obviously, that's just me but I would really hate to let that woman get away, scott free, with theft and then fraud.