Eon Energy and paying back my credit

Calvinswanson

MWT said:

... also, when was the last bill deducted from your credit balance?

Today luckily

Calvinswanson

Thanks for all your messages. I really don't have a clue about any of this but do these help paint the picture?

Meter Reading May 2022: 38988
Meter Reading May 2023: 41409

May 2022: Estimated Annual Usage 2586.3 kWh
May 2023: Estimated Annual Usage 4035.5 kWh

Gerry1

Unless there are unusual circumstances (e.g. periods of absence) the figure you should use is 2421kWh assuming this is for electricity and that they were real readings as described above.

CSI_Yorkshire

So you actually used (rounding) 2400kWh a year - which is something like £90 per month if the calculation in my head was right.

Seems like £55 was too low, but acceptable as you had some credit balance - if you remove the balance I would expect it to go up, but £130 seems (a little) too high.