Clydesdale Virgin Money the Final Straw

markNEscotland

Our surviving branch is a 30 mile round trip in rural Aberdeenshire. We take in small amounts of cash with our business, which we deposit every month or so. Not any more!
Introduced in April according to welcoming, floating staff person on entry, is the new plastic bag process. Customers, don’t waste our time by offering your cash and paying in slip to a friendly counter operative, here’s our new plastic bag for your cash, and to spend twice your time duplicating your slip details! Separate compartments for your cash and paying in slip, and a tear off strip for you to keep! No printed receipt! Place in the usual hole in wall! Unbeleeeeeevable. Presume hole in wall will be outside the closed branch shortly.
How to get rid of account holders in one go, Following RBS example.

Band7

I am not familiar with the Scottish banking system - but can you use the Post Office Banking Services?

Also, would you be able to change your business to accept card/mobile payments instead of cash?

wmb194

markNEscotland said:

Our surviving branch is a 30 mile round trip in rural Aberdeenshire. We take in small amounts of cash with our business, which we deposit every month or so. Not any more!
Introduced in April according to welcoming, floating staff person on entry, is the new plastic bag process. Customers, don’t waste our time by offering your cash and paying in slip to a friendly counter operative, here’s our new plastic bag for your cash, and to spend twice your time duplicating your slip details! Separate compartments for your cash and paying in slip, and a tear off strip for you to keep! No printed receipt! Place in the usual hole in wall! Unbeleeeeeevable. Presume hole in wall will be outside the closed branch shortly.
How to get rid of account holders in one go, Following RBS example.

Doesn't sound much different to the 'night safe' that various banks have offered to businesses for decades. Particularly if you only take in, "small amounts of cash" is it really the end of the world?

penners324

Use a post office to deposit cash

Eco_Miser

Band7 said:

I am not familiar with the Scottish banking system - but can you use the Post Office Banking Services?

Also, would you be able to change your business to accept card/mobile payments instead of cash?

I believe the problem is not the OP's ability to accept cards, but their customer's wish to use cash.

OP: Yes the lack of a proper receipt is annoying, but the Yorkshire Bank, and presumably Clydesdale bank has been using the receipt-less drop-box system for cheques and notes, with a paper envelope, for personal accounts for several decades now.