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INR Case opened 3 days after posting - Estimated Delivery Date 26/27th May

A_Frayed_Knot · 2023-05-23 21:59:54

Can buyers now open a case before the estimated delivery date ?? I have just had a case opened against me for INR. In this case item bought on 18th May with my 2 day dispatch (actually posted next day on the 19th May) with estimated date of delivery as between the 26th May and 27th May. Have provided the tracking number.…

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soolin Posts: 74,166 Ambassador

27 May 2023 at 8:38AM

A_Frayed_Knot said:

A_Frayed_Knot said:

Not looking good - Royal Mail Track & Trace say "An update will only be provided when we attempt to deliver your item"

So INR states "resolve by 27th May" - does this mean I can still check on the 27th May and if not updated/delivered, then refund OR
do I need to resolve day before for the 27th May ??

Refunded and closed case.

It is a ridiculous situation , just remember to block the buyer

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