Getting off shared water supply. Neighbour blocking works

notself Forumite Posts: 3
First Post
edited 22 May at 2:41PM in Water bills
Hi everyone,

First time here. I saw some old questions about shared water supplies, hope this is OK.

I live in a block of terraced houses that share the same water supply. The main supply comes from the street to the house in other end of the block and then a shared pipe runs through the back gardens feeding into each house. I am in the last house of the block (end of terrace)

I'm in the process of getting my own dedicated supply and already paid for Thames Water to install a new connection and got my plumbers to lay my new pipe according to the regulations.

What's now left is for my plumbers to do the switch from the shared to the new supply. One of the requirements from Thames Water is that we need to disconnect in the junction to the previous house in the shared supply (so to not leave any "live" pipes).

The problem is that to do this, my plumber needs to get access to the neighbours' back garden to do the disconnection but my neighbour, being a royal pain in the rear, is not giving us permission. No matter how many reassurences we give them regarding the plumbers insurance and assessment, they keep blocking this.

So now I feel like I'm at a dead end and I'm unable to get off this shared supply. Does anyone have any experience dealing with this type of situations? Is there any way I can force the neighbour to allow me to do this work?

Thank you


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