Broken glass delivered by Amazon, cut myself, quick question

jackieblack

After several disappointing experiences I’ve given up ordering anything from Amazon which is a liquid or breakable.

tightauldgit

£50 sounds pretty good to me, I'm surprised they offered anything to be honest.

ev8

tightauldgit said:

£50 sounds pretty good to me, I'm surprised they offered anything to be honest.

To be honest they asked for photos and they were gruesome, and they had delivered me a glass jar that was held together, as soon as I opened it it shattered, it's kind of on them.

sheramber

ev8 said:

Ectophile said:

Any claim for compensation isn't going to be helped by the fact that you haven't seen any medical professional about the injury.

Yeah, I don't really want to claim for anything. I couldn't go, the A&E times are crazy here, and I'm also vulnerable, so I can't easily risk getting COVID.

Then why did you turn down £25, and now asking if £50 is enough?

ev8

sheramber said:

ev8 said:

Ectophile said:

Any claim for compensation isn't going to be helped by the fact that you haven't seen any medical professional about the injury.

Yeah, I don't really want to claim for anything. I couldn't go, the A&E times are crazy here, and I'm also vulnerable, so I can't easily risk getting COVID.

Then why did you turn down £25, and now asking if £50 is enough?

They offered £50, I didn't ask for £50. I didn't so much turn down £25, but said I didn't accept them saying they were in no way to blame, so I wouldn't accept a £25 giftcard and a no admission of liability.

eskbanker

ev8 said:

sheramber said:

ev8 said:

Ectophile said:

Any claim for compensation isn't going to be helped by the fact that you haven't seen any medical professional about the injury.

Yeah, I don't really want to claim for anything. I couldn't go, the A&E times are crazy here, and I'm also vulnerable, so I can't easily risk getting COVID.

Then why did you turn down £25, and now asking if £50 is enough?

They offered £50, I didn't ask for £50. I didn't so much turn down £25, but said I didn't accept them saying they were in no way to blame, so I wouldn't accept a £25 giftcard and a no admission of liability.

If you're hoping for an admission of liability then I suspect you'll be waiting a long time!

ev8

eskbanker said:

ev8 said:

sheramber said:

ev8 said:

Ectophile said:

Any claim for compensation isn't going to be helped by the fact that you haven't seen any medical professional about the injury.

Yeah, I don't really want to claim for anything. I couldn't go, the A&E times are crazy here, and I'm also vulnerable, so I can't easily risk getting COVID.

Then why did you turn down £25, and now asking if £50 is enough?

They offered £50, I didn't ask for £50. I didn't so much turn down £25, but said I didn't accept them saying they were in no way to blame, so I wouldn't accept a £25 giftcard and a no admission of liability.

If you're hoping for an admission of liability then I suspect you'll be waiting a long time!

Yeah, I guess so. I think I was just annoyed yesterday because it hurt so much and I thought it was their fault, so just it.

eskbanker

ev8 said:

eskbanker said:

ev8 said:

sheramber said:

ev8 said:

Ectophile said:

Any claim for compensation isn't going to be helped by the fact that you haven't seen any medical professional about the injury.

Yeah, I don't really want to claim for anything. I couldn't go, the A&E times are crazy here, and I'm also vulnerable, so I can't easily risk getting COVID.

Then why did you turn down £25, and now asking if £50 is enough?

They offered £50, I didn't ask for £50. I didn't so much turn down £25, but said I didn't accept them saying they were in no way to blame, so I wouldn't accept a £25 giftcard and a no admission of liability.

If you're hoping for an admission of liability then I suspect you'll be waiting a long time!

Yeah, I guess so. I think I was just annoyed yesterday because it hurt so much and I thought it was their fault, so just it.

Perhaps it is their fault, or at least partially or even mostly so, but there's a big difference between that and actually getting them to admit liability in writing, so if that's what you're hoping for then I think you'll be disappointed.

tightauldgit

ev8 said:

tightauldgit said:

£50 sounds pretty good to me, I'm surprised they offered anything to be honest.

To be honest they asked for photos and they were gruesome, and they had delivered me a glass jar that was held together, as soon as I opened it it shattered, it's kind of on them.

Whether the photos are gruesome or not doesn't affect their liability though. Sometimes accidents happen. 

the_lunatic_is_in_my_head

Amazon have a policy for injury claims in the US, it hasn't filtered through to the UK (yet at least). 

OP you have 3 options:

1) Accept £50
2) Complain higher with Amazon and they might offer more (possibly will). 
3) Speak to a personal injury firm

MSE isn't the best place to ask for advice on these types of topics, seeking professional opinions away from the internet is probably better