£100 payment - Nationwide Fairer Share

km1500

I agree to a certain extent but do not agree that 'fair' is an what products a  person has on an arbitrary date or date range rather than for example their history with Nationwide.

Salinger

Has anyone seen the two page advert in the national press concerning Nationwide BS Fairer Share? Where does it mention some members are excluded? Where does it mention there are terms & conditions? If doesn't. If anyone can be bothered: Make a complaint - ASA | CAP

ForumUser7

https://www.thisismoney.co.uk/money/saving/article-12105987/12m-Nationwide-customers-miss-100.html

HonestJohn

Nationwide's switching rush: Building society spent £29m in three months gobbling up a record 146,676 new customers with its £200 cash bribe.

https://www.thisismoney.co.uk/money/saving/article-12016865/Nationwide-spent-29m-gobbling-147-000-new-customers.html

km1500

Let's see if we can come up with a strategy to annoy 12 million of our members ...

Eco_Miser

Ed-1 said:

Robin9 said:

Sandydog said:

I've been a loyal member for 36 years.  I don't qualify.  I gave up work to be a carer. I have more than £500 going in for 2 of the qualifying months BUT because some of that is from a person with a Nationwide account it doesn't count.  I get shopping for the person I care for and am paid back by them. If they happened to bank elsewhere I would get the £100. I don't see why I am being penalised for someone else also being a loyal Nationwide customer. I'd understand if I had just moved the money around my own accounts. It's been my only current account for 36 years and all my income went into it for that whole time. 

I think you are reading this wrong. The transfer is relating to your account - eg feeding a Start to Save by transferring from your our own Flex account.

It's not. If the payment in or out shows as a "transfer" rather than a "payment" it doesn't count.

Any payment in or out from another Nationwide account shows as a transfer.

The bit I've bolded isn't correct.

In January and February I had exactly three transactions on my current account (bolded wording as on statement):

1. Transfer in from my Lloyds CA by standing order.
2. Payment to another of my current accounts by manual faster payment.
3. Transfer to Nationwide Regular Saver by manual transfer.

In March I had the same three plus two debit card payments.

Yet I've had the email saying I qualify, so Transfers must count, at least sometimes.

I've qualified because my Regular Saver was still running at the date they checked (it's ended and I've no savings with them now), and I was too lazy or disorganised to drop the amount I'm paying in when the 5% interest expired for me.

I'm not surprised long-term members who have missed out because of the specificity and arbitrariness of the conditions are disappointed, or annoyed, or angry. I was lucky, not loyal.

follyfoot

It would have been nice if loyal customers, with only saving accounts, earning next to nothing in interest were also included.  

Band7

follyfoot said:

It would have been nice if loyal customers, with only saving accounts, earning next to nothing in interest were also included.  

If you are one of these customers, what kept you from moving your money quite some time ago?

35har1old

grumbler said:

In two of the three months of January 2023, February 2023 and March 2023, you must have received at least £500 into your current account.

Hopefully, this means £500 in total. If so, good that they had 5% cashback on supermarkets recently. Only this helped me to qualify.

No i think it would mean £500 per month for a least 2 of the months

ShezaEU

I am otherwise eligible for this payment - but in April 2023 I switched my current account via the Switch Guarantee, so as of May 2023 I have no Nationwide current account.

So, I met all of the eligibility criteria (am still a member) - I had the account in March 2023, paid the money in, etc. They wrote to me to tell me I am eligible.

As far as I can see, there is nothing stopping me from opening a new current account with Nationwide solely to receive the £100, as long as I do this before the payment date in June. I cannot see anything in the T&Cs that suggests that I will not get the money - to qualify I needed an account as of March 2023, and nothing says the account it is paid into needs to be the same - it just says it will be paid into any of my Nationwide current accounts.

Am I wrong? Can you show me why?