Chase Bank / Scam Processes

IanManc

born_again said:

Sadly this is how the police view money in these situations.

Same with the known ATM scams where people are forced to enter pin. They simply will not deal in a lot of cases. Even had argument with police after customer handed phone to me, while talking to police. After being assaulted at a ATM & money lost. They were refusing to log a crime & said should be reported on action fraud as it was money lost. Not the fact the person had just been assaulted at a ATM.

Met police are by far the worst in these cases. They simply do not want to take a report & deal.

What you are describing is a robbery, not a fraud. Some police call handlers seem to think that their sole role in life is to deflect the public from reporting actual crimes.

IanManc

danielstew22 said:

...... Any way, when I realised what had happened I called the police and they sent someone out to arrest the guy who scammed me but they said because I actually sent the money, the money is a civil matter.
..........

Does anybody have any advice please? 

If the person who committed the fraud is arrested and if he is successfully prosecuted, and if he has assets which can be seized under the Proceeds of Crime Act then it may be possible for the court to make a compensation order.

Unfortunately there are several ifs and a may in there though. And it would all take a very long time due to the backlogs in the criminal justice system. However, saying that recovery of the money "is a civil matter" is not the whole truth.