wireless router arrived- now i'm stuck !!

whizzkid_3

sorry to be a pain !

i have got a new acer wireless enabled laptop. i currently am using a wired adsl thomson speedtouch connection box to access my orange broadband internet on my desktop.

i have bought a netgear dg834g and i wish to get started . i connect up the router and pull out the adsl speedtouch cable and put in the netgear one and it disconnects me from the internet so i cant install my netgear .

i'm sure it's something obvious but i am confused . the computer is looking for a speedtouch connection to go online so how do i go online without that being the case ?

pullthepin

get the number of net gear, MOST router businesses are 100% free to ring, i have linksys and was on phone for over 3hour tryin to get it done, free of charge

espresso

pullthepin wrote: »

get the number of net gear, MOST router businesses are 100% free to ring, i have linksys and was on phone for over 3hour tryin to get it done, free of charge

Not Netgear:

United Kingdom 0870 112 1206

:rolleyes:

espresso

whizzkid wrote: »

sorry to be a pain !

i have got a new acer wireless enabled laptop. i currently am using a wired adsl thomson speedtouch connection box to access my orange broadband internet on my desktop.

i have bought a netgear dg834g and i wish to get started . i connect up the router and pull out the adsl speedtouch cable and put in the netgear one and it disconnects me from the internet so i cant install my netgear .

i'm sure it's something obvious but i am confused . the computer is looking for a speedtouch connection to go online so how do i go online without that being the case ?

Is the speedtouch a USB modem? IE, Tools, Internet Options, Connections Tab, Never dial a connection.

albertross_2

http://192.168.0.1
admin
password

you don't go online to set it up

whizzkid_3

thanks espresso. it is a usb modem and i'm afraid that didn't work but thankyou .

thankyou too albertross but the lovely wizard is not recognising an internet connection although i am still online with my speedtouch connection!!

should i be adding another microfilter so both the speedtouch and netgear adsl ar in at the same time ?

espresso

whizzkid wrote: »

thanks espresso. it is a usb modem and i'm afraid that didn't work but thankyou .

thankyou too albertross but the lovely wizard is not recognising an internet connection although i am still online with my speedtouch connection!!

You need to configure the Netgear using the Ethernet cable (username/password etc.) and then move the phone cable from the Speedtouch to the Netgear.

Try reading the user manual.

whizzkid_3

if i had a user manual it would be easy i'm sure !!

espresso

whizzkid wrote: »

if i had a user manual it would be easy i'm sure !!

Download it from their website or did you get a CD with the router?

whizzkid_3

will try to download the manual . no cd . thank you for your help

albertross_2

plug pc with ethernet into port 1 of router
plug phone cable into phone port of router.
set IE to never dial a connection.
goto 192.168.0.1
admin
password

run the wizard, and enter your isp username/password
click apply whenever you change anything
go to wireless section, select wpa-psk, enter a password apply
then tell your laptop the wireless password to connect wirelessly