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Strange Nat West Email.
SilasMarner
Posts: 107 Forumite
Good evening,
Interested on thoughts re this one. Received an Email from the N.West. Broadly speaking, welcoming me to internet banking and saying that my security code reader is in the post. Email looks normal, absolutely genuine and includes various personal details in line with their security policy on Emails. Senders address looks genuine. Trouble is, I've been with Nat West internet banking for ages and already have a code reader - therefore it's nonsense. I've reported it as phishing - out of principle - and not clicked on anything.
Has anyone had a similar missive? Thanks.
Interested on thoughts re this one. Received an Email from the N.West. Broadly speaking, welcoming me to internet banking and saying that my security code reader is in the post. Email looks normal, absolutely genuine and includes various personal details in line with their security policy on Emails. Senders address looks genuine. Trouble is, I've been with Nat West internet banking for ages and already have a code reader - therefore it's nonsense. I've reported it as phishing - out of principle - and not clicked on anything.
Has anyone had a similar missive? Thanks.
3
Comments
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Yes, I had one. Have a look on the NatWest Banking Group Twitter feeds if you’d like some reassurance:
https://twitter.com/NatWest_Help/with_replies
https://twitter.com/RBS_Help/with_repliesTo cover myself, I’ve messaged them in the app to say I didn’t reregister.
In summary, they had a glitch. I am surprised they haven’t notified affected customers yet to tell them to ignore the email.If you want me to definitely see your reply, please tag me @forumuser7 Thank you.
N.B. (Amended from Forum Rules): You must investigate, and check several times, before you make any decisions or take any action based on any information you glean from any of my content, as nothing I post is advice, rather it is personal opinion and is solely for discussion purposes. I research before my posts, and I never intend to share anything that is misleading, misinforming, or out of date, but don't rely on everything you read. Some of the information changes quickly, is my own opinion or may be incorrect. Verify anything you read before acting on it to protect yourself because you are responsible for any action you consequently make... DYOR, YMMV etc.5 -
Ah, that's good to know. Thank you very much for your prompt reply.ForumUser7 said:Yes, I had one. Have a look on the NatWest Banking Group Twitter feeds if you’d like some reassurance:
https://twitter.com/NatWest_Help/with_replies
https://twitter.com/RBS_Help/with_repliesTo cover myself, I’ve messaged them in the app to say I didn’t reregister.
In summary, they had a glitch. I am surprised they haven’t notified affected customers yet to tell them to ignore the email.1 -
I had one too, thanks for posting.Don't wait for your ship to come in, swim out to it.2
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All their customers have received the email. Someone's cocked something up!2
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I don't think it is all - I know a couple of NatWest/RBS customers and I asked them to check their emails - they haven't got anything from them today - really odd. Perhaps it is all those registered before a certain date.TheBanker said:All their customers have received the email. Someone's cocked something up!
Also, I'm a NatWest and RBS customer but only got it from RBS - anyone got it from both?If you want me to definitely see your reply, please tag me @forumuser7 Thank you.
N.B. (Amended from Forum Rules): You must investigate, and check several times, before you make any decisions or take any action based on any information you glean from any of my content, as nothing I post is advice, rather it is personal opinion and is solely for discussion purposes. I research before my posts, and I never intend to share anything that is misleading, misinforming, or out of date, but don't rely on everything you read. Some of the information changes quickly, is my own opinion or may be incorrect. Verify anything you read before acting on it to protect yourself because you are responsible for any action you consequently make... DYOR, YMMV etc.0 -
I haven’t received an email from NatWest, been with them since 2005 and opted in to online banking probably around 2010 ish maybe but before.If you believe you can, you will. If you believe you can't, you won't.
Secured/Unsecured loans x 1
Credit Cards x 8 (total limit £51,300)
Creation FS Retail Account x 1
0% Overdraft x 1 (£0 / £250)
Mortgage Outstanding - £138,087.38 (Payment 11/360)
Total Debt = £1,125.00 (0%APR) @ £112.50pm1 -
Don't feel left out!1
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I got NatWest but not RBS, existing online banking user with both.1
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