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BT broadband contract
wonderedalloy
Posts: 2
Newbie
hi all i was wondering if there is any advice on how to leave bt early. As they wont lower my bill even thought i have told them in cant afford what we pay. The contract doesnt end till november 2024 so its a long time away but i have been with them for nearly 5 years.
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wonderedalloy said:hi all i was wondering if there is any advice on how to leave bt early. As they wont lower my bill even thought i have told them in cant afford what we pay. The contract doesnt end till november 2024 so its a long time away but i have been with them for nearly 5 years.Apply for a social tariff if you're eligible. You may be able to move to it with no exit fee.Otherwise... you need to speak to them. https://www.bt.com/help/here-for-you/financial-support - and make sure you get through to the right department as opposed to whoever answers first.With regards to contract, well unfortunately that's what you agreed to price wise.0
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