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No proof of debt from creditor - what do I do now

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  • MorningcoffeeIV
    MorningcoffeeIV Posts: 1,945 Forumite
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    edited 10 May 2023 at 7:54AM
    It's on your credit files.
  • sourcrates
    sourcrates Posts: 31,587 Ambassador
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    edited 10 May 2023 at 7:19PM
    It's on your credit files.
    It won`t be if it isn`t the OP`s debt, she has said she doesn't recall any accounts with Barclays.
    OP does this account appear on your credit files or not ?

    If it does, it should show the accounts status, if it says "default" what date is shown as the default date ?
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
  • MorningcoffeeIV
    MorningcoffeeIV Posts: 1,945 Forumite
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    edited 10 May 2023 at 8:03PM
    It's on your credit files.
    It won`t be if it isn`t the OP`s debt, she has said she doesn't recall any accounts with Barclays.

    The OP said she wanted the account removing from her credit files. 

    One of the requirements for removing an account from credit files is for it to be on the credit files.

    Plus of course, she said it's on her credit files, albeit with an Antipodean inflection at the end.

    adamp87 said:
    Anymore details? Who was the original creditor what for and what date was the default?

    Unless you know it isn’t yours I would leave it. It’s up to them to answer your request. There’s a few more stages to to it’s not a cut and dry case; they can find agreements and such.


    I don't want to just leave it, it's on my credit report?

  • sourcrates
    sourcrates Posts: 31,587 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    It's on your credit files.
    It won`t be if it isn`t the OP`s debt, she has said she doesn't recall any accounts with Barclays.

    The OP said she wanted the account removing from her credit files. 

    One of the requirements for removing an account from credit files is for it to be on the credit files.

    Plus of course, she said it's on her credit files, albeit with an Antipodean inflection at the end.

    adamp87 said:
    Anymore details? Who was the original creditor what for and what date was the default?

    Unless you know it isn’t yours I would leave it. It’s up to them to answer your request. There’s a few more stages to to it’s not a cut and dry case; they can find agreements and such.


    I don't want to just leave it, it's on my credit report?

    I took the question mark to mean she was asking a question, maybe the OP can clarify.
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
  • Exodi
    Exodi Posts: 3,956 Forumite
    Eighth Anniversary 1,000 Posts Name Dropper Combo Breaker
    It's on your credit files.
    It won`t be if it isn`t the OP`s debt, she has said she doesn't recall any accounts with Barclays.

    The OP said she wanted the account removing from her credit files. 

    One of the requirements for removing an account from credit files is for it to be on the credit files.

    Plus of course, she said it's on her credit files, albeit with an Antipodean inflection at the end.

    adamp87 said:
    Anymore details? Who was the original creditor what for and what date was the default?

    Unless you know it isn’t yours I would leave it. It’s up to them to answer your request. There’s a few more stages to to it’s not a cut and dry case; they can find agreements and such.


    I don't want to just leave it, it's on my credit report?

    I took the question mark to mean she was asking a question, maybe the OP can clarify.
    The OP suggests in the first post it's on their credit report also, I agree with MorningcoffeeIV that it would be a tad strange to ask for help removing something that's not there. I don't think it's unreasonable to assume the account is showing on their credit report.
    macman said:
    You still haven't told us the date of the default. If it's approaching 6 years then there is little point in worrying about it now, and it doesn't appear to have impacted your creditworthiness thus far?
    I don't know because they couldn't/wouldn't tell me.  
    Please help us help you. If the debt is appearing on your credit report as you've suggested, you should be able to see the date it defaulted.

    Also since we have people from both sides of the fence on this forum, do you genuinely recognize this debt or not? You are anonymous so please be honest.

    Otherwise the first thing to think about is fraud (as if you don't know about it then maybe someone has imitated you and applied for credit in your name?).

    Unless Sourcrates is right and it's not on your credit report - and is likely a tracing error by the DCA (has happened to me in the past also...).
    Know what you don't
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