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Will I need a New Socket?

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I currently have Virgin Media broadband and telephone but was thinking on switching to another providor using my landline which was originally BT, it was installed 32 years ago.when BT was the only providor, untill Telewest now VirginMedia, was installed a few years later..

When Telewest and Sky had a disagreement and Telewest stopped showing Sky1 my partner was so insenced that he couldn't get his fix of the Simpsons that he got Sky installed and stopped Telewest TV but still kept the internet and phone as all there was from BT at the time was dialup internet that tied up the phone line when connected to the internet and we had 2 phonelines from Telewest.

A few years ago when I got the lounge redecorated the BT socket was removed and the backbox was papered over.

The wires are still in place but not connected to anything and I haven't a clue where the socket is.

If I decide to ditch VirginMedia will I have to replace the socket or will an installer come to the house to install new wire or fibreoptic cable?

Comments

  • brewerdave
    brewerdave Posts: 8,700 Forumite
    Part of the Furniture 1,000 Posts Name Dropper


    The wires are still in place but not connected to anything and I haven't a clue where the socket is.

    If I decide to ditch VirginMedia will I have to replace the socket or will an installer come to the house to install new wire or fibreoptic cable?

    1. Is your exchange area ready for Full fibre ?
    2. If it is ,has it moved to a status of "fibre priority" ?

    Check your exchange status at    BT Broadband (btwholesale.com) - you will need to use the address checker page

    If 1. is NOT true then Openreach would need to install a new "old style" phone line.
     If 1. and 2. ARE true then it will have to be a new fibre optic install
  • WhoisDannie
    WhoisDannie Posts: 78 Forumite
    Second Anniversary 10 Posts
    Exchange Product RestrictionsStatus
    FTTP Priority ExchangeN
    WLR WithdrawalN
    SOADSL RestrictionY

    FTTP is not available.

    The exchange is not in a current fibre priority programme


    So does this mean I can't get fibre and am just as well staying with VirginMedia after seeing if I can reduce the cost after my contract ends in July?

    I'm only thinking of switching to reduce costs.
  • littleboo
    littleboo Posts: 1,717 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    What does the checker say about VDSL, which is fibre to the cabinet?
    Your Virgin media service is unlikely to be full fibre (FTTP), although offering good speeds over hybrid fibre/co-ax.
    What speeds to you get/need?
  • WhoisDannie
    WhoisDannie Posts: 78 Forumite
    Second Anniversary 10 Posts
    Featured ProductsDownstream Line Rate(Mbps)Upstream Line Rate (Mbps)Downstream Handback
    Threshold(Mbps)
    WBC FTTC Availability DateWBC SOGEA Availability Date
    HighLowHighLow
    VDSL Range A (Clean) help72.4552017.449AvailableAvailable
    VDSL Range B (Impacted) help70.852.32015.845.8Available





  • WhoisDannie
    WhoisDannie Posts: 78 Forumite
    Second Anniversary 10 Posts
    littleboo said:
    What does the checker say about VDSL, which is fibre to the cabinet?
    Your Virgin media service is unlikely to be full fibre (FTTP), although offering good speeds over hybrid fibre/co-ax.
    What speeds to you get/need?
    at present I get 130 Mbs
  • BUFF
    BUFF Posts: 2,185 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    is there another non-Openreach option e.g. Cityfibre or similar available to you?
  • WhoisDannie
    WhoisDannie Posts: 78 Forumite
    Second Anniversary 10 Posts
    BUFF said:
    is there another non-Openreach option e.g. Cityfibre or similar available to you?
    I don't think they exist outside England, I've never even heard of them.
  • BUFF
    BUFF Posts: 2,185 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    edited 5 May 2023 at 4:32PM
    Oh they do, e.g. they are currently digging up bits of Glasgow. https://cityfibre.com
    However, they are not the only alternative network to VM or Openreach.
    Where do you live?
  • wild666
    wild666 Posts: 2,181 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker

    I currently have Virgin Media broadband and telephone but was thinking on switching to another providor using my landline which was originally BT, it was installed 32 years ago.when BT was the only providor, untill Telewest now VirginMedia, was installed a few years later..

    When Telewest and Sky had a disagreement and Telewest stopped showing Sky1 my partner was so insenced that he couldn't get his fix of the Simpsons that he got Sky installed and stopped Telewest TV but still kept the internet and phone as all there was from BT at the time was dialup internet that tied up the phone line when connected to the internet and we had 2 phonelines from Telewest.

    A few years ago when I got the lounge redecorated the BT socket was removed and the backbox was papered over.

    The wires are still in place but not connected to anything and I haven't a clue where the socket is.

    If I decide to ditch VirginMedia will I have to replace the socket or will an installer come to the house to install new wire or fibreoptic cable?

    One thing I found when I moved into my flat in March 2011 was that when I got BB installed the signal dropped from 32Mb down to 1.3Mb in just 4 days so the wire from the pole might not be able to handle the modern speeds, it took me nearly 3 months to get the line from the pole changed for a new one. The only thing that. IMO, made them change the line from the pole was that I threatened to stop the DD in 14 days if the line wasn't replaced from the pole to the flat as an ex BT employee told me that it was possibly the line from the pole that was the fault as it had being up decades as he used to work in that area sometimes and every flat in my block had a phone line from the late 60 or early 70's and the wire could be brittle meaning that the phone line was noisy when the phone was taken off the holder, which I tried and it was so that's why I gave then 14 days to replace the line.
    Someone please tell me what money is
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