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AA credit card

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ab56
ab56 Posts: 51 Forumite
Part of the Furniture 10 Posts Name Dropper
Received email today 20/4/23 informing of closure of credit card account on 25th April 2023.  Not a lot of notice.....  Really only used AA credit card for an additional direct debit transaction on a current account.  
 
Have simply applied for another credit card elsewhere.

Comments

  • WillPS
    WillPS Posts: 5,120 Forumite
    Part of the Furniture 1,000 Posts Newshound! Name Dropper
    Jaja are in the process of closing many accounts from Bank of Ireland:
    https://forums.moneysavingexpert.com/discussion/6429670/jaja-credit-card-unexplained-closure-of-account#latest

    That said 5 days is incredibly short notice, are you sure you've had no notification before? You probably have cause for complaint if they are shutting your account with so little notice as they would be in breach of contract (I imagine without ever having read it...)
  • ab56
    ab56 Posts: 51 Forumite
    Part of the Furniture 10 Posts Name Dropper
    No previous email seen - have done search on emails and nothing has appeared.  'No reply' available to todays email only a customer service phone number if I have any queries.  Don't intend to wait in a queue. As said not too great  a problem to me as long as other credit card businesses don't follow Jaja by closing accounts at short notice.
  • WillPS
    WillPS Posts: 5,120 Forumite
    Part of the Furniture 1,000 Posts Newshound! Name Dropper
    ab56 said:
    No previous email seen - have done search on emails and nothing has appeared.  'No reply' available to todays email only a customer service phone number if I have any queries.  Don't intend to wait in a queue. As said not too great  a problem to me as long as other credit card businesses don't follow Jaja by closing accounts at short notice.
    Make a complaint - Jaja

    I'd be complaining on principle and following up with the FOS if I were you.
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