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Getting Plusnet to match their new offer after just signing up....

andyhicks88
andyhicks88 Posts: 419
Fifth Anniversary 100 Posts Name Dropper
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edited 19 April 2023 at 10:23AM in Broadband & internet access
Joined PN last week but can now see they offer the same package for £3 cheaper a month......has anyone had any luck getting PN to change you over to a new going rate when it's changed after just ordering it? I mean I'm in the cooling off period so there's nothing stopping me cancelling and then re-ordering at this new lower price but just wondered if PN would just do it and save all that hassle?

Comments

  • Alter_ego
    Alter_ego Posts: 3,842
    Part of the Furniture 1,000 Posts Name Dropper
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    Phone them and ask
    I am not a cat (But my friend is)
  • andyhicks88
    andyhicks88 Posts: 419
    Fifth Anniversary 100 Posts Name Dropper
    Forumite
    edited 19 April 2023 at 10:24AM
    Alter_ego said:
    Phone them and ask
    I will later I was just wondering if anyone has had any experience with doing  it cus if the feedback is they won't so don't bother trying, then there's no point really is there!
  • Alter_ego
    Alter_ego Posts: 3,842
    Part of the Furniture 1,000 Posts Name Dropper
    Forumite
    edited 19 April 2023 at 10:26AM
    They have always been reasonable with me just ask politely, perhaps mention cancelling
    I am not a cat (But my friend is)
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