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Virgin Money App crashes

In_for_a_pound · 2023-04-15 12:24:14

Hi, I have the Virgin Money App on my mobile. Over the last few months I have found that I am unable to 'Make a Payment' using the app as it crashes every time I try to select a recipient. It never used to do it (and certainly didn't crash when it was the Yorkshire Bank App!) Has anyone else experienced this problem and if…

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dggar Posts: 670 Forumite

21 April 2023 at 11:45AM edited 21 April 2023 at 7:02PM

Update:
I had an eMail over night from Virgin acknowledging the linking of my card with a "New" device, and stating that any privious links would no longer work.
On checking the app the direct debit now shows up. It also points out that DDs are not taken if the due date falls on a weekend or bank holiday, but on the next working day. Good to see they recognise rest days for their IT systems.

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