T-mobile: failed direct debit

Shorty82

I've been in a contract with t-mobile since the summer and have not had any problems. On Monday, my bill was to come out of my account, but due to a problem with my pay and travel expenses from a course at work (a whole other story!!) there wasn't enough money to come out of my account. On Tuesday I received both a letter from my bank, and a text message from t-mobile explaining this. The bank said they'll make the payment as soon as the money is in my account. I got to work last night and there was the cheque covering my travel expenses from the course. I've paid this into my account today, but obviously it's gotta clear first, which is gonna take longer with it being Christmas next week. I also get paid next Thurs/Fri (due to our next payday being on Jan 1st, we get paid early).

My phone still working at the moment, not been cut off yet. Should I give customer services a call explaining the situation?

Quentin

Definitely

Shorty82

Yeah, guess its my only option really! Just hope they'll be nice and let me stay connected!

Urgh I hate talking on the phone!!!

Shorty82

Just off the phone, they'll try and take the money again on the 27th, so just gotta hope my cheque is cleared by then!