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Vodafone price increase

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ryan92
ryan92 Posts: 607 Forumite
Part of the Furniture 100 Posts Name Dropper
Just looking for a bit of advice on this one.
I have a Vodafone SIM and I have received my email today advising my prices will be increasing from my April bill...... my April bill is generated in 12 days time! Is this really sufficient notice to inform me of a price increase?

What is also really frustrating is the email then doesn't advise how much my bill is actually going up by, it only states it'll increase by "10.5% (as published in January 2023) to support the rise in our running costs and keep up with increased demand, plus an additional 3.9% to help support the continued investment in our network as we expand coverage" and then gives a table to give me an idea of how this increase might look for me.

Any advice would be great :)
Currently in a Protected Trust Deed - 23 payments until DEBT FREE - February 2027

Comments

  • Not quite sure what advice you might be looking for. The Dec CPI + 3.9% price increase was detailed in the deal you signed up for and has been widely discussed in the media for the last 4 months, not least on the MSE site, newsletters and this forum.

    The advice email can't tell you exactly what your April bill will be because they haven't generated it yet. If you never have out-of-contract charges then just take last month's bill and multiply it by 1.144.




  • Neil_Jones
    Neil_Jones Posts: 9,566 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    ryan92 said:
    Just looking for a bit of advice on this one.
    I have a Vodafone SIM and I have received my email today advising my prices will be increasing from my April bill...... my April bill is generated in 12 days time! Is this really sufficient notice to inform me of a price increase?

    What is also really frustrating is the email then doesn't advise how much my bill is actually going up by, it only states it'll increase by "10.5% (as published in January 2023) to support the rise in our running costs and keep up with increased demand, plus an additional 3.9% to help support the continued investment in our network as we expand coverage" and then gives a table to give me an idea of how this increase might look for me.

    Any advice would be great :)

    Well it would have been in your T&Cs that the increase was going to happen, and you can work it out yourself what your  new price would be.  The CPI thing is announced in January (10.5%), your T&Cs say that + 3.9%, so that's 14.4%.  Not rocket science.

    As above just take what you paid last month and add 14.4% to it.  Note that you pay for these things in advance and you're straddling a month so it may be slightly off.
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