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House I rent isn't on National Grid
Comments
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If the supply is now shipperless then they're not going to bill you, because by definition there is no supplier to bill you.No bills, no account, no entitlement to EBSS.No free lunch, and no free laptop
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Would that mean they should return all the payments as there is no account to pay?Barnsley, South Yorkshire
Solar PV 5.25kWp SW facing (14 x 375) installed Mar 22
Lux 3.6kw hybrid inverter and 9.6kw Pylontech batteries
Daikin 8kW ASHP installed Jan 25
Octopus Cosy/Fixed Outgoing0 -
That would be nice! What on earth have I been paying for all this time? Makes me wonder if I didn't send it meter readings would they have charged me at all.Alnat1 said:Would that mean they should return all the payments as there is no account to pay?
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That was what I was thinking.Alnat1 said:Would that mean they should return all the payments as there is no account to pay?
Maybe go to DefCon 4 and use the DD guarantee to recall all the payments ever made? I'd certainly be tempted to go down that route.
DarrenXbigman's guide to a happy life.
Eat properly
Sleep properly
Save some money0 -
Haha very tempting. Surely I am due some compensation for all of the stress this has caused me! They have said that I can take it further and make an official complaint to Ofgem as it's been 8 weeks since I made the complaint to E.On. but worried if I draw more attention to it, I will have to pay.Xbigman said:
That was what I was thinking.Alnat1 said:Would that mean they should return all the payments as there is no account to pay?
Maybe go to DefCon 4 and use the DD guarantee to recall all the payments ever made? I'd certainly be tempted to go down that route.
Darren0 -
No, they didn't say that. Ofgem do not handle consumer complaints. The Energy Ombudsman would be your route for complaint if no response after 8 weeks.. And they don't offer compo for stress. A token sum for goodwill sometimes, rarely more than £50.No free lunch, and no free laptop0
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I'm wondering if your DNO could provide more information about the MPAN and / or connection? They may be able to confirm if it is disconnected, or why there appears to be confusion over the address / MPAN. (They also may not).4.3kW PV, 3.6kW inverter. Octopus Agile import, gas Tracker. Zoe. Ripple x 3. Cheshire0
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