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Tastecard Scam

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Comments

  • Aylesbury_Duck
    Aylesbury_Duck Posts: 15,844 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Possibly, but it's more likely that OP is mistaken or in the click-through process, they inadvertently signed up to a different term to that shown on the original advert.

    Unless OP confirms what they signed up to, knowing they have the evidence of having done so, we're all guessing. 
  • cymruchris
    cymruchris Posts: 5,562 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper Photogenic
    Hi, can anyone help me please?
    I 'signed up' to the Tastecard for a free 90 day trial, on 7th February 2023 and marked it in my diary to cancel it in plenty of time as I have no wish to continue an annual subscription.
    On 8th April they took £39.99 out of my account. This is way before the 90 days. So I emailed them requesting a refund and they are refusing to refund me because they say I signed up to an annual subscription which came into force on the 8th April...I certainly DID NOT do this. How can I take this further because I want the full amount refunded to me straight away?
    Thanks everyone 

    Did you get a welcome email? If so - what does it say in that?
  • MikeyPGT
    MikeyPGT Posts: 535 Forumite
    500 Posts Third Anniversary Photogenic Name Dropper
    Have to say I had a 90 trial with Tastecard via Cashback and cancelled with no problems ...
    Debt Free Wannabe by 1 December 2027

    Satisfied customer of Octopus Agile - past savings on average 33% of standard tarrif

    Deep seated hatred of Scottish Power and all who sail in her - would love to see Ofgem grow a pair and actually do something about it.
  • Aylesbury_Duck
    Aylesbury_Duck Posts: 15,844 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Hi, can anyone help me please?
    I 'signed up' to the Tastecard for a free 90 day trial, on 7th February 2023 and marked it in my diary to cancel it in plenty of time as I have no wish to continue an annual subscription.
    On 8th April they took £39.99 out of my account. This is way before the 90 days. So I emailed them requesting a refund and they are refusing to refund me because they say I signed up to an annual subscription which came into force on the 8th April...I certainly DID NOT do this. How can I take this further because I want the full amount refunded to me straight away?
    Thanks everyone 

    Did you get a welcome email? If so - what does it say in that?
    OP has logged on since, but hasn't answered.  I suspect they've realised it was a 60 day trial, and therefore not a scam.   That would leave them hoping for a goodwill refund.
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