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Phone never shows the caller
DannyCarey
Posts: 193 Forumite
I've been a t**Co mobile customer for several years.
I upgraded to a new contract about 5 months ago. There was some issue internally at the company where my details were being moved to another system.
Since the start of the contract my phone has never once shown who's calling me. Despite all settings configured and checked. Even a SIM swap.
Been told over and over again it would be sorted within 24 hours and it never is. Anytime I go on support i am told its a fault and they are working on it. No timeliness and it's been really pretty poor service.
What can I do here?
I upgraded to a new contract about 5 months ago. There was some issue internally at the company where my details were being moved to another system.
Since the start of the contract my phone has never once shown who's calling me. Despite all settings configured and checked. Even a SIM swap.
Been told over and over again it would be sorted within 24 hours and it never is. Anytime I go on support i am told its a fault and they are working on it. No timeliness and it's been really pretty poor service.
What can I do here?
"Wealth consists not in having great possessions, but in having few wants."
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Comments
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I guess it depends on the contract. Is caller ID considered an essential function? I'd argue it's a reasonable expectation. Is your contract for SIM and device, or just the SIM?0
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Does it show the number that's calling?
I am not a cat (But my friend is)0 -
Yes, if I have a missed call and they don't leave a message I have literally no idea who has called me...Aylesbury_Duck said:I guess it depends on the contract. Is caller ID considered an essential function? I'd argue it's a reasonable expectation. Is your contract for SIM and device, or just the SIM?
It's a phone and sim monthly contract."Wealth consists not in having great possessions, but in having few wants."0 -
My take on that is, it can't be important. So don't worry.DannyCarey said:
Yes, if I have a missed call and they don't leave a message I have literally no idea who has called me...Aylesbury_Duck said:I guess it depends on the contract. Is caller ID considered an essential function? I'd argue it's a reasonable expectation. Is your contract for SIM and device, or just the SIM?Life in the slow lane0 -
So the number doesn't even show in "Missed Calls" ? How do you know you've had a missed call?
I am not a cat (But my friend is)0 -
Disagree. My GP calls twice then you’re at the back of the queue again. That’s a call I’d quite like to know I’ve missed.born_again said:
My take on that is, it can't be important. So don't worry.DannyCarey said:
Yes, if I have a missed call and they don't leave a message I have literally no idea who has called me...Aylesbury_Duck said:I guess it depends on the contract. Is caller ID considered an essential function? I'd argue it's a reasonable expectation. Is your contract for SIM and device, or just the SIM?All shall be well, and all shall be well, and all manner of things shall be well.
Pedant alert - it's could have, not could of.1 -
what phone is it ?0
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I can see calls and missed calls. It just when either happen it says "unknown number"Alter_ego said:So the number doesn't even show in "Missed Calls" ? How do you know you've had a missed call?"Wealth consists not in having great possessions, but in having few wants."0 -
"Wealth consists not in having great possessions, but in having few wants."0
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And you've tryed syncing contacts, copied them to the SIM, etc?0
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