Paragon Bank

Budgey2

I am looking to open a cash isa and I have seen an isa with paragon that is ideal for me, but have seen some poor reviews. Can anyone advise on how good or bad paragon are?
thanks

JGB1955

I've had 3 lots of fixed rate savings accounts with them - never had a problem, and will be funding one of their ISAs on Thursday.

KingL2

I would say they are pretty good.  More proactive than most with increasing interest rates on savings accounts when the base-rate/market goes up.

refluxer

I currently hold their Triple Access cash ISA and have had other fixed rate and easy access ISAs plus a (non-ISA) fixed rate account with them in the past - all with zero issues. If I end up transferring away the ISA I hold with them currently at some stage, then I would actively look to open another account with them first so as to stay as a customer and retain the ability to open new accounts more easily, which should give you an indication of what I think of them. Their rates aren't always the very highest, but they're not usually too far off and they do occasionally make it into the top-tables, particularly with accounts like their Triple Access accounts where they've passed on rate rises to existing customers that don't become available to new customers for quite a while.   

You'll probably find that most banks and building societies get poor online reviews (particularly on popular sites like TrustPilot) because people are more likely to complain than praise. Certain banks with poor customer service get mentioned on here quite often but I don't recall seeing many negative Paragon comments, FWIW.

Ocelot

I've had loads of FR accounts with them and haven't had any problems.

Malchester

Had several fixed rate ordinary accounts and fixed rate ISA's with Paragon. Have found them excellent. My only beef about them was when a fixed rate ISA matured they offered me rates that were lower than those offered to new customers. Not a problem because, if I was staying with them (only moved because of better rates elsewhere) I could have opened an account and transferred the ISA across rather than choose one of their maturioty options.

VNX

Fellow Paragon customer here.

can only say positive things about them in my experience 

as said above all banks will have a mix of reviews but they are FSCS protected have an easy to use online banking, good rates on the whole, long funding windows offer monthly or maturity interest options.

TiVo_Lad

I'd classify Paragon very much as a "Ronseal" bank. It just works. I've never had a reason to call them, which I reckon is a positive thing. If you need to resort to the telephone these days it's either because something has gone wrong, or you can't do something online that you want to do.

Budgey2

Thanks to all who posted a reply, they all have been very helpful

GrubbyGirl_2

Another vote for paragon I had an easy access ISA with them which I transferred into a 2 year fixed and I've just opened a 5 year fixed and intend to put money in after 6th April.  Never had a single problem with them

PParka

Could someone explain how the Paragon 'ISA Wallet' works?
I realise you can open multiple ISAs in the same tax year, but do you have to open them at the same time?

For example, could I open a 2-year fixed rate now, then open a 3-year fixed rate in a few months time?