Moving over to FTTP full fibre broadband - keeping landline number for incoming calls only

cazian

I'm thinking of moving our broadband from ADSL over a BT line over to a FTTP full fibre to the premises internet provider via CityFibre's network, which is now up and running in our area.

I would like to keep our existing landline number and I know this can be ported over to the new internet provider. But I only really want to hang on to the landline number for incoming calls, as we all have unlimited outgoing calls on our mobile tarrifs. However, reading around, I am not clear if this can be done without a further charges (over and above any charge there might be for the one-off charge for porting in the landline number). Looking on various providers internet providers websites, it looks like you have to pay a monthly sum on top of the basic broadband service for a calls package (which seem to give you unllimited outgoing calls to most UK numbers).

Are there any providers who won't charge you for a calls package, or the equivalent of a line rental, but still allow you to take incoming calls? I'm quite happy to plug our existing cordless phone into the router/hub provided, which I understand you can do, rather than having to use a separate VOIP service. If so, can anyone name those providers who work with CityFibre, who can offer this? 

matelodave

Vodafone did last year when I swapped from BT, but I was already on fibre and had BT digital voice as well.

VF standard contract (January 2022) had all incoming calls for free with the option of pay per call or a package for unlimited outgoing calls.

Dunno what they offer nowadays. We decided to stay with a calls package as it suits us but we might give it up next January when our contract ends and we've trained ourselves to use our mobiles instead.

littleboo

You would be better keeping the VOIP service separate from the ISP. Have a look here. Most providers wont be offering a service for nothing, and you need to check on porting arrangements and emergency calling etc.  You will probably need an ATA or a VOIP phone, unless your ISP lets you configured your own VOIP credentials on their router/ATA