2 years Home Broadband with Vodafone price increase in April 2023.

tracyyi

I had my Vodafone broadband for 2 years contract since January 2022 for paying £20.50.

However, I received the bill today, saying my April 2023 bill is £23.45 instead of £20.50.

is there any problem with it?

flaneurs_lobster

14.40% rise, as per the Vodafone contract: 

If your plan started from 2 February 2021:

Your agreement provides for your monthly cost to go up by 14.4%. This reflects the UK Consumer Price Index (CPI) at 10.5% (as published on 18 January 2023, plus an additional 3.9% to cover the increasing costs of operating our network - as set out in your agreement with us.

Looks right to me.

tracyyi

flaneurs_lobster said:

14.40% rise, as per the Vodafone contract: 

If your plan started from 2 February 2021:

Your agreement provides for your monthly cost to go up by 14.4%. This reflects the UK Consumer Price Index (CPI) at 10.5% (as published on 18 January 2023, plus an additional 3.9% to cover the increasing costs of operating our network - as set out in your agreement with us.

Looks right to me.

even 2 years fixed, they allowed increasing the price.

How about other home broadband?

flaneurs_lobster

tracyyi said:

flaneurs_lobster said:

14.40% rise, as per the Vodafone contract: 

If your plan started from 2 February 2021:

Your agreement provides for your monthly cost to go up by 14.4%. This reflects the UK Consumer Price Index (CPI) at 10.5% (as published on 18 January 2023, plus an additional 3.9% to cover the increasing costs of operating our network - as set out in your agreement with us.

Looks right to me.

even 2 years fixed, they allowed increasing the price.

How about other home broadband?

If your contract has the word "fixed" in it then you might have a point, but I bet it doesn't because Vodafone don't do them.

Pretty much every other broadband supplier has a similar price increase this April.

https://www.moneysavingexpert.com/news/2023/january/april-broadband-price-hikes/

tracyyi

flaneurs_lobster said:

tracyyi said:

flaneurs_lobster said:

14.40% rise, as per the Vodafone contract: 

If your plan started from 2 February 2021:

Your agreement provides for your monthly cost to go up by 14.4%. This reflects the UK Consumer Price Index (CPI) at 10.5% (as published on 18 January 2023, plus an additional 3.9% to cover the increasing costs of operating our network - as set out in your agreement with us.

Looks right to me.

even 2 years fixed, they allowed increasing the price.

How about other home broadband?

If your contract has the word "fixed" in it then you might have a point, but I bet it doesn't because Vodafone don't do them.

Pretty much every other broadband supplier has a similar price increase this April.

https://www.moneysavingexpert.com/news/2023/january/april-broadband-price-hikes/

Thank you very much.

Feel strange that they did not increase the price in April 2022.

Neil_Jones

Consider yourself fortunate, though its probably likely your £20.50 included an already baked in rise.