EE Full Fibre Broadband - More Expensive

Sprinkles58

So how do we find out when an area is going to be switched to full fibre?! 

Despite being sent an email from EE today telling me I was out of contract and could switch to a lower payment from £29.69  to £26.00 a month. I attempted to upgrade my account online which didn't work, flashing up a notice that it was a fault their end and I'd have to ring.

After ringing I was told I couldn't switch to the cheaper tariff as full fibre was coming to our area although she couldn't tell me when and in fact I'd have to pay over £4.00 more a month  £33.97 for the privilege of getting full fibre which I'm not bothered about anyway! 

So basically I've wasted over an hour of my time only to stay on my existing tariff!

HaroldWhistler

Sprinkles58 said:

So how do we find out when an area is going to be switched to full fibre?! 

Despite being sent an email from EE today telling me I was out of contract and could switch to a lower payment from £29.69  to £26.00 a month. I attempted to upgrade my account online which didn't work, flashing up a notice that it was a fault their end and I'd have to ring.

After ringing I was told I couldn't switch to the cheaper tariff as full fibre was coming to our area although she couldn't tell me when and in fact I'd have to pay over £4.00 more a month  £33.97 for the privilege of getting full fibre which I'm not bothered about anyway! 

So basically I've wasted over an hour of my time only to stay on my existing tariff!

If you are out of contract completely, then you could switch to a different provider for Full Fibre. EE is one of the now many providers which use the Openreach Full Fibre network including BT, Vodafone, Sky, TalkTalk, Zen, Cuckoo, Giganet, etc. 

You might be able to get a full fibre product for around the same price or cheaper as a new customer elsewhere. Best way to check if it is available is simply to check on the other provider's website address checker which should give an instant result (without having to waste time on the phone with anyone) if they are selling the product in your area. 

brewerdave

Use BT Wholesale availability checker to find out what is available      BT Broadband (btwholesale.com)