Halifax / Santander transactions records 18 March at 12:52PM edited 18 March at 1:07PM in Budgeting & bank accounts 5 replies 256 views

paul235

Do these banks have transaction details available from 1990s in their branches as online bank statements only go back 7 years?
Thanks.

molerat

Highly unlikely.

dealyboy

Hi @paul235 ...

paul235 said:

Do these banks have transaction details available from 1990s in their branches as online bank statements only go back 7 years?
Thanks.

I wouldn't have thought in their branches as the accounts are national.

I don't know when the electronic/digital statements came in but I kept paper statements for decades until about 2015. The bank head offices may have records going far back but it is certainly worth having a word with a manager at your (hopefully) local branches.

wmb194

Both of these banks have seen so many changes over the years - the 1990s "Santander" you're referring to was probably either Abbey National, Bradford & Bingley or Alliance & Leicester back then - that I wouldn't get your hopes up but all you can do is ask. Santander in particular has certainly had many system changes.

There have been threads where people were disappointed that a bank couldn't go back ten years but having said this I can get detailed statements back to c.2000 in my Lloyds internet banking. There are still more from earlier than this but the ones I looked at only appeared to show the opening and closing balances for the relevant period.

Rob5342

Just make a data subject access request to them, the details of how to do that is on their website. I wouldn't bother messing around going to a branch as they'll probably just tell you to do the same thing.

I got Halifax statements back to 2011 by doing that (which was when I opened the account) I also got Nationwide and Barclaycard statements going back to the time of opening the accounts in 2004 and 2001.

https://www.halifax.co.uk/securityandprivacy/privacy-explained/personal-information-we-have.html

https://www.santanderconsumer.co.uk/your-data/access-your-data/data-subject-access-request/

Nebulous2

Some banks have long memories.

I banked with Clydesdale for most of my life, made a complaint to them, which went to the ombudsman, and then switched and left. Some years and a rebranding later I applied for an account with Virgin and was told as I already had an online profile I couldn't open an account online and had to phone. 

When I called I was told my application had to be reviewed before I was accepted, and was asked about the account I had complained about, which threw me. I submitted a SAR and received hundreds of pages of information dated back to the early 90s.