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BT cold callers at the door - assumed it was a criminal gang

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  • Amoux said:
    I'm really annoyed at myself. It's no-one fault but my own, but I really need to learn how to say NO. 

    I just had BT come to the door, usually I would have politely shooed them away, but they came knocking with their vis jackets on claiming they were doing engineering work in the area and had some questions for me. Thinking there was a geniune issue, I let them ask their questions thinking it was related to the work they were doing. This then led to more general questions about my broadband which then led to their real purpose, which was to sale me something. By this point they have already wasted a lot of my time. 

    They give the sales line that they can offer me a better deal, and will pay all the costs to get me out of contract if needed. I gave them my name and number, thinking that was the only quick way of getting rid of them, making it clear to them that I do not buy on the doorstep but they can have my details if they want to offer me a better deal. It's not even that I think BT is a bad company, but I'm confident I'm already on the best deal and I told them as much. If they were going to offer something considerably better, I'd of course consider it. 

    The problem is that they didn't go away. They make me wait with them in the freezing cold, doing small chat, until customer support ring me on my phone. After CS tell me the package on offer, which was signficantly worse than my current deal, I just told customer support I wasn't interested. But f**k me, 30minutes of my life was wasted on something I could have just as easily done online and I'm angry with myself with how I dealt with it. 


    At least you didn't sign up for anything and you can use it as a learning experience.

    One technique that's useful after discovering their real purpose, is to stop speaking to them.  They seem to find it upsetting if you just stare at them without speaking.   Obviously you can just shut the door and ignore them but this ignoring them while still being there does seem to annoy them.  Works a treat with chuggers too.
    Things that are differerent: draw & drawer, brought & bought, loose & lose, dose & does, payed & paid


  • Pollycat
    Pollycat Posts: 35,798 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Savvy Shopper!
    Amoux said:
    I'm really annoyed at myself. It's no-one fault but my own, but I really need to learn how to say NO. 

    I just had BT come to the door, usually I would have politely shooed them away, but they came knocking with their vis jackets on claiming they were doing engineering work in the area and had some questions for me. Thinking there was a geniune issue, I let them ask their questions thinking it was related to the work they were doing. This then led to more general questions about my broadband which then led to their real purpose, which was to sale me something. By this point they have already wasted a lot of my time. 

    They give the sales line that they can offer me a better deal, and will pay all the costs to get me out of contract if needed. I gave them my name and number, thinking that was the only quick way of getting rid of them, making it clear to them that I do not buy on the doorstep but they can have my details if they want to offer me a better deal. It's not even that I think BT is a bad company, but I'm confident I'm already on the best deal and I told them as much. If they were going to offer something considerably better, I'd of course consider it. 

    The problem is that they didn't go away. They make me wait with them in the freezing cold, doing small chat, until customer support ring me on my phone. After CS tell me the package on offer, which was signficantly worse than my current deal, I just told customer support I wasn't interested. But f**k me, 30minutes of my life was wasted on something I could have just as easily done online and I'm angry with myself with how I dealt with it. 


    At least you didn't sign up for anything and you can use it as a learning experience.

    One technique that's useful after discovering their real purpose, is to stop speaking to them.  They seem to find it upsetting if you just stare at them without speaking.   Obviously you can just shut the door and ignore them but this ignoring them while still being there does seem to annoy them.  Works a treat with chuggers too.

    I really can't imagine standing on my doorstep whilst someone who is cold calling talks to me and I ignore them.
    What a waste of my time.
  • Pollycat said:
    Amoux said:
    I'm really annoyed at myself. It's no-one fault but my own, but I really need to learn how to say NO. 

    I just had BT come to the door, usually I would have politely shooed them away, but they came knocking with their vis jackets on claiming they were doing engineering work in the area and had some questions for me. Thinking there was a geniune issue, I let them ask their questions thinking it was related to the work they were doing. This then led to more general questions about my broadband which then led to their real purpose, which was to sale me something. By this point they have already wasted a lot of my time. 

    They give the sales line that they can offer me a better deal, and will pay all the costs to get me out of contract if needed. I gave them my name and number, thinking that was the only quick way of getting rid of them, making it clear to them that I do not buy on the doorstep but they can have my details if they want to offer me a better deal. It's not even that I think BT is a bad company, but I'm confident I'm already on the best deal and I told them as much. If they were going to offer something considerably better, I'd of course consider it. 

    The problem is that they didn't go away. They make me wait with them in the freezing cold, doing small chat, until customer support ring me on my phone. After CS tell me the package on offer, which was signficantly worse than my current deal, I just told customer support I wasn't interested. But f**k me, 30minutes of my life was wasted on something I could have just as easily done online and I'm angry with myself with how I dealt with it. 


    At least you didn't sign up for anything and you can use it as a learning experience.

    One technique that's useful after discovering their real purpose, is to stop speaking to them.  They seem to find it upsetting if you just stare at them without speaking.   Obviously you can just shut the door and ignore them but this ignoring them while still being there does seem to annoy them.  Works a treat with chuggers too.

    I really can't imagine standing on my doorstep whilst someone who is cold calling talks to me and I ignore them.
    What a waste of my time


    Obviously if you have something better to do then don't waste your time.

    I have found it to be very therapeutic.

    Things that are differerent: draw & drawer, brought & bought, loose & lose, dose & does, payed & paid


  • DullGreyGuy
    DullGreyGuy Posts: 18,613 Forumite
    10,000 Posts Second Anniversary Name Dropper
    edited 17 January at 5:05PM
    Yep.  And very rude when I challenged them.  Interesting that the presence of my Ring doorbell didn't put them off. 
    Its funny, we have a Nest doorbell and there are two young lads that do the classic knock and run every now and then but oddly our door is the only door they do it to (at least in the range that our camera captures) and by "knock" I mean they press the button. 

    No idea why, not bothered to do anything about it personally. 
  • forgotmyname
    forgotmyname Posts: 32,929 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 8 February 2024 at 3:10AM
    We had similar callers recently but regarding   "our neighbours contacted them regarding high energy prices in the area".

    I thought are the high energy prices not affecting all areas then?   Also thought, I bet they don't even know
    any neighbours names, several of them are probably stealing the electric so won't care what the price is.

    Seemed to be at least 5 of them, maybe more that I couldn't see?  Knocking on the doors and not hanging around if nobody answers
    fairly quickly.   I guess time is money, no point standing at a door hoping someone opens it, the more doors the more sales chances?

    Censorship Reigns Supreme in Troll City...

  • Albermarle
    Albermarle Posts: 28,012 Forumite
    10,000 Posts Seventh Anniversary Name Dropper
    Amoux said:
    I'm really annoyed at myself. It's no-one fault but my own, but I really need to learn how to say NO. 

    I just had BT come to the door, usually I would have politely shooed them away, but they came knocking with their vis jackets on claiming they were doing engineering work in the area and had some questions for me. Thinking there was a geniune issue, I let them ask their questions thinking it was related to the work they were doing. This then led to more general questions about my broadband which then led to their real purpose, which was to sale me something. By this point they have already wasted a lot of my time. 

    They give the sales line that they can offer me a better deal, and will pay all the costs to get me out of contract if needed. I gave them my name and number, thinking that was the only quick way of getting rid of them, making it clear to them that I do not buy on the doorstep but they can have my details if they want to offer me a better deal. It's not even that I think BT is a bad company, but I'm confident I'm already on the best deal and I told them as much. If they were going to offer something considerably better, I'd of course consider it. 

    The problem is that they didn't go away. They make me wait with them in the freezing cold, doing small chat, until customer support ring me on my phone. After CS tell me the package on offer, which was signficantly worse than my current deal, I just told customer support I wasn't interested. But f**k me, 30minutes of my life was wasted on something I could have just as easily done online and I'm angry with myself with how I dealt with it. 


    At least you didn't sign up for anything and you can use it as a learning experience.

    One technique that's useful after discovering their real purpose, is to stop speaking to them.  They seem to find it upsetting if you just stare at them without speaking.   Obviously you can just shut the door and ignore them but this ignoring them while still being there does seem to annoy them.  Works a treat with chuggers too.
    Or you can just say to them ' No Speaka Da English' 
  • sheramber
    sheramber Posts: 22,614 Forumite
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    Amoux said:
    I'm really annoyed at myself. It's no-one fault but my own, but I really need to learn how to say NO. 

    I just had BT come to the door, usually I would have politely shooed them away, but they came knocking with their vis jackets on claiming they were doing engineering work in the area and had some questions for me. Thinking there was a geniune issue, I let them ask their questions thinking it was related to the work they were doing. This then led to more general questions about my broadband which then led to their real purpose, which was to sale me something. By this point they have already wasted a lot of my time. 

    They give the sales line that they can offer me a better deal, and will pay all the costs to get me out of contract if needed. I gave them my name and number, thinking that was the only quick way of getting rid of them, making it clear to them that I do not buy on the doorstep but they can have my details if they want to offer me a better deal. It's not even that I think BT is a bad company, but I'm confident I'm already on the best deal and I told them as much. If they were going to offer something considerably better, I'd of course consider it. 

    The problem is that they didn't go away. They make me wait with them in the freezing cold, doing small chat, until customer support ring me on my phone. After CS tell me the package on offer, which was signficantly worse than my current deal, I just told customer support I wasn't interested. But f**k me, 30minutes of my life was wasted on something I could have just as easily done online and I'm angry with myself with how I dealt with it. 


    At least you didn't sign up for anything and you can use it as a learning experience.

    One technique that's useful after discovering their real purpose, is to stop speaking to them.  They seem to find it upsetting if you just stare at them without speaking.   Obviously you can just shut the door and ignore them but this ignoring them while still being there does seem to annoy them.  Works a treat with chuggers too.
    Or you can just say to them ' No Speaka Da English' 
    Or I'm just the cleaner, the house sitter, the lodger or any other non householder you can think of.
  • Albermarle
    Albermarle Posts: 28,012 Forumite
    10,000 Posts Seventh Anniversary Name Dropper
    sheramber said:
    Amoux said:
    I'm really annoyed at myself. It's no-one fault but my own, but I really need to learn how to say NO. 

    I just had BT come to the door, usually I would have politely shooed them away, but they came knocking with their vis jackets on claiming they were doing engineering work in the area and had some questions for me. Thinking there was a geniune issue, I let them ask their questions thinking it was related to the work they were doing. This then led to more general questions about my broadband which then led to their real purpose, which was to sale me something. By this point they have already wasted a lot of my time. 

    They give the sales line that they can offer me a better deal, and will pay all the costs to get me out of contract if needed. I gave them my name and number, thinking that was the only quick way of getting rid of them, making it clear to them that I do not buy on the doorstep but they can have my details if they want to offer me a better deal. It's not even that I think BT is a bad company, but I'm confident I'm already on the best deal and I told them as much. If they were going to offer something considerably better, I'd of course consider it. 

    The problem is that they didn't go away. They make me wait with them in the freezing cold, doing small chat, until customer support ring me on my phone. After CS tell me the package on offer, which was signficantly worse than my current deal, I just told customer support I wasn't interested. But f**k me, 30minutes of my life was wasted on something I could have just as easily done online and I'm angry with myself with how I dealt with it. 


    At least you didn't sign up for anything and you can use it as a learning experience.

    One technique that's useful after discovering their real purpose, is to stop speaking to them.  They seem to find it upsetting if you just stare at them without speaking.   Obviously you can just shut the door and ignore them but this ignoring them while still being there does seem to annoy them.  Works a treat with chuggers too.
    Or you can just say to them ' No Speaka Da English' 
    Or I'm just the cleaner, the house sitter, the lodger or any other non householder you can think of.
    Or say ' What's Broadband ?' 
  • sheramber said:
    Amoux said:
    I'm really annoyed at myself. It's no-one fault but my own, but I really need to learn how to say NO. 

    I just had BT come to the door, usually I would have politely shooed them away, but they came knocking with their vis jackets on claiming they were doing engineering work in the area and had some questions for me. Thinking there was a geniune issue, I let them ask their questions thinking it was related to the work they were doing. This then led to more general questions about my broadband which then led to their real purpose, which was to sale me something. By this point they have already wasted a lot of my time. 

    They give the sales line that they can offer me a better deal, and will pay all the costs to get me out of contract if needed. I gave them my name and number, thinking that was the only quick way of getting rid of them, making it clear to them that I do not buy on the doorstep but they can have my details if they want to offer me a better deal. It's not even that I think BT is a bad company, but I'm confident I'm already on the best deal and I told them as much. If they were going to offer something considerably better, I'd of course consider it. 

    The problem is that they didn't go away. They make me wait with them in the freezing cold, doing small chat, until customer support ring me on my phone. After CS tell me the package on offer, which was signficantly worse than my current deal, I just told customer support I wasn't interested. But f**k me, 30minutes of my life was wasted on something I could have just as easily done online and I'm angry with myself with how I dealt with it. 


    At least you didn't sign up for anything and you can use it as a learning experience.

    One technique that's useful after discovering their real purpose, is to stop speaking to them.  They seem to find it upsetting if you just stare at them without speaking.   Obviously you can just shut the door and ignore them but this ignoring them while still being there does seem to annoy them.  Works a treat with chuggers too.
    Or you can just say to them ' No Speaka Da English' 
    Or I'm just the cleaner, the house sitter, the lodger or any other non householder you can think of.
    Sorry mate, I'm just burgling the place.
    Let's Be Careful Out There
  • Amoux said:
    I'm really annoyed at myself. It's no-one fault but my own, but I really need to learn how to say NO. 

    I just had BT come to the door, usually I would have politely shooed them away, but they came knocking with their vis jackets on claiming they were doing engineering work in the area and had some questions for me. Thinking there was a geniune issue, I let them ask their questions thinking it was related to the work they were doing. This then led to more general questions about my broadband which then led to their real purpose, which was to sale me something. By this point they have already wasted a lot of my time. 

    They give the sales line that they can offer me a better deal, and will pay all the costs to get me out of contract if needed. I gave them my name and number, thinking that was the only quick way of getting rid of them, making it clear to them that I do not buy on the doorstep but they can have my details if they want to offer me a better deal. It's not even that I think BT is a bad company, but I'm confident I'm already on the best deal and I told them as much. If they were going to offer something considerably better, I'd of course consider it. 

    The problem is that they didn't go away. They make me wait with them in the freezing cold, doing small chat, until customer support ring me on my phone. After CS tell me the package on offer, which was signficantly worse than my current deal, I just told customer support I wasn't interested. But f**k me, 30minutes of my life was wasted on something I could have just as easily done online and I'm angry with myself with how I dealt with it. 


    At least you didn't sign up for anything and you can use it as a learning experience.

    One technique that's useful after discovering their real purpose, is to stop speaking to them.  They seem to find it upsetting if you just stare at them without speaking.   Obviously you can just shut the door and ignore them but this ignoring them while still being there does seem to annoy them.  Works a treat with chuggers too.
    Or you can just say to them ' No Speaka Da English' 
    Or "I'm really must apologise but I don't speak English - I come from {insert name of an English city here}".  That always confuses them :D

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