Flexible Octopus

8 Posts

in Energy
Morning All
I'm looking at switching from OVO to Octopus. The reasons for leaving basically boils down to poor customer service. I've had an online quote from Octopus and they suggest the "Flexible Octopus" plan. Is anybody else on this? Is it a monthly DD plan, a pay on demand tariff or something different?
I've not switched suppliers for a few years and have a sense of trepidation (and a phobia of call centres). Is switching really as easy as they say?
I'm looking at switching from OVO to Octopus. The reasons for leaving basically boils down to poor customer service. I've had an online quote from Octopus and they suggest the "Flexible Octopus" plan. Is anybody else on this? Is it a monthly DD plan, a pay on demand tariff or something different?
I've not switched suppliers for a few years and have a sense of trepidation (and a phobia of call centres). Is switching really as easy as they say?
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call centre is great but most if not all can be done on the app/website.
Make sure you ask a friend or family for their referral code, then you both get £50 when you've switched to Octopus.
Possibly important than the clamour to give you a referral code imo but that will be useful as well.
Energy Used Electricity only. Hoping to get down to 6000 kWh a year. 2022 worked out at 6234 kWh a year in a 4/5 bedroom detached house EPC high B. Designed not retro-fitted ASHP Mitsubishi Ecodan, under floor heating ground floor, radiators 1st floor. Multi-fuel burner in lounge.
Dyslexia sufferer don't be too harsh if I get things a bit topsy turdy.