Fixing Beko tumble dryer door lock

sourpuss2021

I managed to break the door lock of my Beko tumble drier a while back.  Now it won’t stay shut with a full load and I have to put something heavy against it.

It happened when I was trying to reverse the door and stuck a knife inside the left hand part here, the white plastic ‘keep’ on the body of the machine that the latch goes into. 

I found this part but it doesn’t really look like the same thing? Unless they just don’t have photos from the angle I’m expecting.  I’m also dubious that it says suitable for all Beko tumble driers but doesn’t specify my precise model:

https://www.partscentre.co.uk/beko-tumbler-dryer-door-lock-assembly-bekbe2969500300.html

I don’t feel up to attempting the repair myself, although I’m sure there are “how to” guides on YouTube.

But it looks like Beko charge a flat rate of about £160 for out of warranty repairs which is also hard to justify!  Really though I ought to get it fixed because I have a lodger who’s also having to stack something against the machine when they use it.

Anyway I was thinking if I was sure I’d got the right part I could use an independent appliance repair company who would surely be cheaper!

Do you think I’ve found the right part? What should I do?  Thanks!

[Deleted User]

Hi,

better to search by model number, should be on label in first photie.

sourpuss2021

frugalmacdugal said:

Hi,

better to search by model number, should be on label in first photie.

Thanks!  But unfortunately all the spare parts sites just state “All Beko models”, they don’t list the models.

I’ve remembered I did previously buy this spare part, a Door Lock Receiver, but then didn’t think it looked like the right thing either.  Though I suspect the error I’m making is that the part I’ve broken is actually hidden behind the plastic casing, so I’m not able to recognise it on the website:

https://www.bekospares.co.uk/door-lock-receiver/product.pl?pid=1497892

Ganga

At less than £7-50 it must be worth the risk of it being the correct part , look on youtube for how to fit.

CliveOfIndia

sourpuss2021 said:

I don’t feel up to attempting the repair myself, although I’m sure there are “how to” guides on YouTube.

Anyway I was thinking if I was sure I’d got the right part I could use an independent appliance repair company who would surely be cheaper!

Things like catches & locks are usually pretty simple to DIY repair.

However, if you're not planning on fixing it yourself, I'd be tempted to just find a decent local "domestic appliance repair" outfit and let them supply and fit the part.  If you're lucky enough to find a small independent business (as usual, ask for recommendations on your local community Facebook page if you have one) they're unlikely to rip you off, as a small business lives or dies by its reputation.

That way, you'll remove the headache of worrying whether you've got the right part, and if the repair should happen to fail a couple of months down the line, you can just call out the repair person again - there'll be none of the potential arguing about whether you supplied a defective part.

Regarding the part itself, in my experience it's quite common for a manufacturer to use a standard part across their whole range, so where the website says "fits all Beko tumble dryers" that's not totally surprising.  Keeps their manufacturing costs down, I suppose.  But as frugalmacdugal says, search by the precise model number to be sure.

If you want to kind of cross-check on another website, I've always found Espares.co.uk to be very good, and they have loads of useful videos on how to fix stuff.  They're perhaps not the cheapest, but I have always found them reliable.  Worth a quick look to see if their part looks the same as the other website.

[Deleted User]

Hi,

that second one looks the part, easy to fix, no tools needed, have a look HERE, ignore video title just jump to 2 mins.

sourpuss2021

frugalmacdugal said:

Hi,

that second one looks the part, easy to fix, no tools needed, have a look HERE, ignore video title just jump to 2 mins.

Thanks for the link!  Actually it really looks like the part I need is the one I linked to in my original post because they both have the spring.

So I’ll order it and see if I feel up to doing the repair myself, I just can’t risk putting the machine totally out of action.

Thanks for your help!

sourpuss2021

This looks different, but has the actual model number in the listing so I think a safer bet:

https://www.bekospares.co.uk/tumble-dryer/dphr8pb561w-7188287820/door-lock/product.pl?pid=5236754

[Deleted User]

Hi,

take the part off machine now, its broken anyway.and compare with the one you've got.

sourpuss2021

frugalmacdugal said:

Hi,

take the part off machine now, its broken anyway.and compare with the one you've got.

Thanks but I really can’t risk it!  I have a lodger who has no other way of drying clothes.   And the machine does still work now with smaller loads, or with something propped against it for a full load.

The door on mine is not the same as the one on the video either as it only has two exposed screws on the lower inside and none at the sides.

I will order the part I think and then seek professional help!

sourpuss2021

[Engages brain] Anyway it’s not the door I need to take apart it’s the latch inside the casing.   It looks like to that I would need to pull the machine out from the worktop, unplug it, take the side and the top panels off, etc.  

If it really is simple then perhaps I’ll build myself up to it but wouldn’t go near it till I’ve got the part…

This is from an old answer I found online: