Letter before claim, missed the deadline, what to do?

Coupon-mad

OK so send them what I said.

And - separately - reply to Gladstones disputing the PCN (there is no deadline to dispute it and it looks better in court if you do).

Attach a pic of your Blue badge and state that you had permission at all times to use the space to unload.  If their client tries a pointless claim you will rely on the doctrine of promissory estoppel, also the persuasive appeal case of Jopson v Homeguard and the failure of their client to recognise the right of a resident to unload.  Further, the defence will also rely upon the specific right of a disabled person to 'reasonable adjustments'. UKCPM and their principal are in clear breach of the Equality Act 2010 and must cease and desist.

Do those two emails tomorrow.