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** FAULT ** Cloudflare/Vanilla problem causing duplicated threads

One-Eye
Posts: 68,897 Forumite


This is still rare, but has been happening increasingly often over the last 7 days or so.
When posting a new thread, on submission nothing much happens and you then get the error message shown below.
If you do what it says and try again a little later, it works OK but you then find the thread has been posted twice.
In these examples note the different (consecutive) thread numbers for the same content posted a minute or so apart, where the users have duped themselves.
1) https://forums.moneysavingexpert.com/discussion/6430313 and https://forums.moneysavingexpert.com/discussion/6430314
2) https://forums.moneysavingexpert.com/discussion/6429892 and https://forums.moneysavingexpert.com/discussion/6429893
3) https://forums.moneysavingexpert.com/discussion/6430002 and https://forums.moneysavingexpert.com/discussion/6430003
Note that in most cases the lowest numbered thread is invisible to search (except perhaps, when a reply is also posted)

There are two issues:
1) The increasing number of faults with Cloudflare/Vanilla connections
2) The software should do better at detecting and preventing duplicate postings (I vaguely remember it used to try and prevent this)
When posting a new thread, on submission nothing much happens and you then get the error message shown below.
If you do what it says and try again a little later, it works OK but you then find the thread has been posted twice.
In these examples note the different (consecutive) thread numbers for the same content posted a minute or so apart, where the users have duped themselves.
1) https://forums.moneysavingexpert.com/discussion/6430313 and https://forums.moneysavingexpert.com/discussion/6430314
2) https://forums.moneysavingexpert.com/discussion/6429892 and https://forums.moneysavingexpert.com/discussion/6429893
3) https://forums.moneysavingexpert.com/discussion/6430002 and https://forums.moneysavingexpert.com/discussion/6430003
Note that in most cases the lowest numbered thread is invisible to search (except perhaps, when a reply is also posted)

There are two issues:
1) The increasing number of faults with Cloudflare/Vanilla connections
2) The software should do better at detecting and preventing duplicate postings (I vaguely remember it used to try and prevent this)
6
Comments
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This is still happening and I can confirm that the thread posted when the fault occurs is invisible to search unless a reply is posted.0
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3 weeks now with no response.
Problem still happening.0 -
Now one month since first reporting this.
It still happens several times a day.0 -
Now over 6 weeks since initial report and there hasn't even been an acknowledgement of the problem.
It is still happening - possibly more often as time goes by.
0 -
Happened again for me about fifteen minutes ago.0
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@MSE_James Is this problem being investigated? I don't know about other boards but it is a major problem on the Competitions time board causing many duplicated postings and threads that are invisible to search.Bob0
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Strangely enough, since 2nd May when the new editor was launched, and since 3rd May when it was removed, I have not encountered this fault, and it looks as though other posters on Competitions Time have not had it either.
I wonder if it has gone and if so, what has changed.0 -
@MSE_James
Looks like this has started happening again. Two instances this evening.
This previously stopped happening when the previous update was wound back, now there is a new update the problem has returned.
1) https://forums.moneysavingexpert.com/discussion/6459774/e-03-09-win-your-very-own-green-adventure-across-the-uk#latest
and https://forums.moneysavingexpert.com/discussion/6459775/e-03-09-win-your-very-own-green-adventure-across-the-uk#latest
2) https://forums.moneysavingexpert.com/discussion/6459780/e-07-09-mini-break-in-southampton-plus-tickets-to-the-southampton-international-boat-show#latest
and https://forums.moneysavingexpert.com/discussion/6459781/e-07-09-mini-break-in-southampton-plus-tickets-to-the-southampton-international-boat-show#latest
For each pair, the first one is not being found by search but the second one is.Bob1
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