Bulb Final Bill

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in Energy
My daughter got a final bill from Bulb in July 2022, which she paid in full when she moved out of the property. They have recently issued a revised final bill (the readings aren't different but the rates seem to be different) and however much we try, we can get anyone at Bulb to accept they shouldn't have issued a revised final bill 7 months after we paid the original final bill. Has anyone experienced this before or would have a recommendation on how to escalate this, as Bulb have just issued the pay within 7 days or we will pass it to our debt collection agency email and it is really upsetting her. Thanks
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I should add that we all have the right to make a complaint which can then be escalated after 8 weeks or deadlock to Energy Ombudsman Services.
My frustration is we can't get anyone at Bulb to understand the issue.
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Just really wanting to confirm, because your later comment is a bit unclear. Is this relating to a tariff change, so that part of the bill covers supply at an earlier (lower) price, and part is at the later and higher price?
If I recall correctly our price changed on 6th April 2022, and our supplier tried to charge the increased rate for the whole month of April.