County Court Business Centre

Trainerman

Aos is done on Mcol, which I think you need a Government Gateway account for. You will need the claim ref AND the password off that form.The Defence template is adapted to suit your needs and then emailed. DO NOT fill in anything on the defence box at Mcol

KeithP

Bertrum123 said:

Im totally confused i have to post an acknowledgement of service by the 7th but have no idea how to do this im clicking on newbies threads templates from Johny86 etc etc bit am completely lost can someone spell out where i would find a template from ? All im seeing is walls of information and jargon can someone help me in laymans terms im clicking at thing with no clue what im supposed to be looking at .......second post in newbies thread ? 

In the first paragraph of my earlier post I wrote...

KeithP said:

To file an Acknowledgment of Service, follow the guidance in the Dropbox file linked from the second post in the NEWBIES thread.

I have given you a link to the second post of the NEWBIES thread.
Click on it.

You are now looking for a reference to a Dropbox file.
The word Dropbox only appears once in that second post of the NEWBIES thread.
Click on the link and read the guidance.

Now what's so difficult about that?

Please post again if you are still having trouble, but remember you only have...

...until Tuesday 7th March to file an Acknowledgment of Service

Bertrum123

phew ! Ok got there in the end i had a gateway account anyway but had to open a dropbox account free for 30 days . I have now successfully acknowledged which has i presume bought me time to put together a defence . Now where to i go next ? 

KeithP

Bertrum123 said:

phew ! Ok got there in the end i had a gateway account anyway but had to open a dropbox account free for 30 days . I have now successfully acknowledged which has i presume bought me time to put together a defence . Now where to i go next ? 

Back to my earlier post, where I wrote...

To create a Defence, and then file a Defence by email, look again at the second post on the NEWBIES thread - immediately following where you found the Acknowledgment of Service guidance.

Coupon-mad

Back to the NEWBIES thread...

Bertrum123

ok so my next move is to ask the parking company for a SAR from their data protection officer is that correct ?

Umkomaas

Bertrum123 said:

ok so my next move is to ask the parking company for a SAR from their data protection officer is that correct ?

That's one part of the process, but your prime task at the moment is to produce your defence. That cannot wait - you have just 10 days remaining to submit it to the CCBC. Make sure you let the forum see what you have written before you fire it off. 

KeithP

Bertrum123 said:

ok so my next move is to ask the parking company for a SAR from their data protection officer is that correct ?

How did you decide that that was the next thing to do?

A week ago you asked...

Bertrum123 said:

Now where to i go next ? 

I responded with...

KeithP said:

Back to my earlier post, where I wrote...

To create a Defence, and then file a Defence by email, look again at the second post on the NEWBIES thread - immediately following where you found the Acknowledgment of Service guidance.

Bertrum123

Hi,

Should i hand write a defence or copy and paste paragraphs of generic previous defences ?

B789

Bertrum123 said:

Hi,

Should i hand write a defence or copy and paste paragraphs of generic previous defences ?

How do you handwrite a defence that you are going to "email"? I think you need to read, re-read and read again the Newbies/FAQ thread as just skim-reading it doesn't help you at all. It has links and advice to everything you need in order to respond to a claim, including template defences where you only need to edit paragraphs 2 & 3 before adding the rest of the paragraphs to your defence document that will be emailed to the CCBC.

Whatever you do, DO NOT try and file your defence on the MCOL website. Not even a full stop in the defence box otherwise that will be your defence. But you should know all this already as it is all mentioned in the Newbies/FAQ thread.