Mobile Operators Call Centres
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Anyone know if there are any mobile operators with UK based call centres - including piggyback operators?
I have a really difficult time with foreign accents, especially when the problem is compounded by poor VoIP connections to places like India/Malaysia etc, background noise and my age-related hearing problems.
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They are used to dealing with elderly customers, specialise in Doro and Emporia handsets (designed for seniors) and took over what used to be the Saga telephone service several years ago, so should be capable of dealing with senior aged customers well. I remember being able to ring back and ask to speak to the same person a while ago when I had an issue with line renumbering.
Might suit what you're after, but they're not the cheapest, but that doesn't sound like your priority.