Unknown monthly credit appearing in account!

Hello all
I have Power of Attorney (POA) for my aunt's financial affairs and looking through her bank statements I can see a regular credit of £35.00 appearing every month.  I am fully aware of all her pensions and shareholdings and so cannot fathom what this amount is for.  Unbelievably, despite calling HSBC they are unable to explain where this money is coming from.  I find this extraordinary - can anyone shed any light?  The reference that appears on her statement changes every month with only the last five letters remaining constant - NSGIB.  The bank tell me that on their side they can see a reference number which always starts with GIB and is followed by a nine digit code.  Any ideas?! Thanks.

Replies

Sign In or Register to comment.
Latest MSE News and Guides

Did you know there's an MSE app?

It's free & available on iOS & Android

MSE App

Regifting: good idea or not?

Add your two cents to the discussion

MSE Forum

Energy Price Guarantee calculator

How much you'll likely pay from April

MSE Tools