moving house: keep same acct or start as new customer?

22 Posts

I will move house soon. I am satisfied with current broadband provider, and I am no longer under contract. If I want to stay with current broadband provider, do I have to stay on my current account with them, or can I apply for service at new address as a new customer? A new customer can get one of the advertised deals; an existing customer will have to haggle (ugh!)
Also: I want 2 or 3 days of overlap whilst I move. As a new customer at the new address, I can pick any start date I wish. Can I have overlap if I stay with current provider and just tell them I am moving house?
Also: I want 2 or 3 days of overlap whilst I move. As a new customer at the new address, I can pick any start date I wish. Can I have overlap if I stay with current provider and just tell them I am moving house?
0
Latest MSE News and Guides
Childcare budget boost
More support for children from nine months and those on Universal Credit
MSE News