Wedding Event Cancellation

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  • darkerknight
    darkerknight Forumite Posts: 11
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    The venue is a very special venue - it organises both a wedding/blessing service and banqueting service. The venue was personal yo both of us. I appreciate your ideas about other venues but that is something personal to us and we will decide in due course how/venue an alternative venue or event will be arranged. Fact remains that we will lose the money for flight tickets unless Ryanair offers a goodwill gesture (highly unlikely). 10 tickets are to be cancelled. 

    Thank you for the pragmatic idea of reading the T&C. I have checked it:

    “The occurrence of such an event may require us to cancel your booking of the Chapel 
    at short notice. If this happens, any fee paid to the House of Lords will of course be 
    refunded, but we will accept no liability for any other losses you may incur as a result 
    of the cancellation. We will, however, make every effort to rebook your 
    marriage/blessing at the earliest, most convenient opportunity”
    What do the terms say about you wishing to cancel the contract OP? 
    The T&Cs do not say anything about me wishing to cancel.
    :beer:
  • the_lunatic_is_in_my_head
    the_lunatic_is_in_my_head Forumite Posts: 6,502
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    Was the advanced payment detailed as non-refundable or such?

    Seems odd for them not to say anything at all about what happens if the customer wishes to cancel, can you double check all the info you received? 
  • sheramber
    sheramber Forumite Posts: 17,484
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  • the_lunatic_is_in_my_head
    the_lunatic_is_in_my_head Forumite Posts: 6,502
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    edited 21 February at 1:11PM
    sheramber said:
    Well it looks like the terms aren't fair as they want to keep the deposit if you cancel but suffer no cost if they cancel.

    I don't know if that means the term about them keeping the deposit is void or whether the person booking can claim the same as they wish to, although "a few weeks back" might have likely been more than 6 months so I don't think they'd charge anything. 

    OP you'd have to cancel your flights and I think then try to claim whatever you can't get from the airline as damages. Technically the airline can't just keep the money if the plane is full and they can resell the seats but I think you'd have great difficulty getting them to agree to that.

    Loss of enjoyment is another factor, it's certainly a unique venue. 

    If you want to try and claim something from the venue I'd recommend seeking professional advice on what is possible, I don't think you are going to get a definitive answer on here :) 
  • Gavin83
    Gavin83 Forumite Posts: 8,569
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    Even if you could claim for flights from the venue (which I’d say is extremely questionable in itself) I’d say it would be next to impossible to claim for flights that aren’t even for the OP.

    If the OP did want to pursue this they need to be aware this is an extremely complicated, messy and niche case with no guaranteed outcome.

    Ultimately it was an extremely poor decision not take out wedding insurance for such a wedding. That’s on the OP. Even then I’m not sure an insurance company would cover flights for other people.
  • sheramber
    sheramber Forumite Posts: 17,484
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    sheramber said:
    Well it looks like the terms aren't fair as they want to keep the deposit if you cancel but suffer no cost if they cancel.

    I don't know if that means the term about them keeping the deposit is void or whether the person booking can claim the same as they wish to, although "a few weeks back" might have likely been more than 6 months so I don't think they'd charge anything. 

    OP you'd have to cancel your flights and I think then try to claim whatever you can't get from the airline as damages. Technically the airline can't just keep the money if the plane is full and they can resell the seats but I think you'd have great difficulty getting them to agree to that.

    Loss of enjoyment is another factor, it's certainly a unique venue. 

    If you want to try and claim something from the venue I'd recommend seeking professional advice on what is possible, I don't think you are going to get a definitive answer on here :) 
    The OP states that they had agreed to refund the advance charges.
  • DullGreyGuy
    DullGreyGuy Forumite Posts: 6,175
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    The venue is a very special venue - it organises both a wedding/blessing service and banqueting service. The venue was personal yo both of us. I appreciate your ideas about other venues but that is something personal to us and we will decide in due course how/venue an alternative venue or event will be arranged. Fact remains that we will lose the money for flight tickets unless Ryanair offers a goodwill gesture (highly unlikely). 10 tickets are to be cancelled. 

    Thank you for the pragmatic idea of reading the T&C. I have checked it:

    “The occurrence of such an event may require us to cancel your booking of the Chapel 
    at short notice. If this happens, any fee paid to the House of Lords will of course be 
    refunded, but we will accept no liability for any other losses you may incur as a result 
    of the cancellation. We will, however, make every effort to rebook your 
    marriage/blessing at the earliest, most convenient opportunity”
    What do the terms say about you wishing to cancel the contract OP? 
    The T&Cs do not say anything about me wishing to cancel.
    Do you wish to cancel?
  • user1977
    user1977 Forumite Posts: 11,708
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    The venue is a very special venue - it organises both a wedding/blessing service and banqueting service. The venue was personal yo both of us. I appreciate your ideas about other venues but that is something personal to us and we will decide in due course how/venue an alternative venue or event will be arranged. Fact remains that we will lose the money for flight tickets unless Ryanair offers a goodwill gesture (highly unlikely). 10 tickets are to be cancelled. 

    Thank you for the pragmatic idea of reading the T&C. I have checked it:

    “The occurrence of such an event may require us to cancel your booking of the Chapel 
    at short notice. If this happens, any fee paid to the House of Lords will of course be 
    refunded, but we will accept no liability for any other losses you may incur as a result 
    of the cancellation. We will, however, make every effort to rebook your 
    marriage/blessing at the earliest, most convenient opportunity”
    What do the terms say about you wishing to cancel the contract OP? 
    The T&Cs do not say anything about me wishing to cancel.
    Do you wish to cancel?
    I presume the question was to figure out whether there was a significant disparity between the parties' rights to cancel, making it an unfair term.
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