We'd like to remind Forumites to please avoid political debate on the Forum. This is to keep it a safe and useful space for MoneySaving discussions. Threads that are - or become - political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

Email subject line cause threads to not thread in inbox

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When MSE upgraded the forums the emails went from

Reply to thread '[THREAD]'

to

[MoneySavingExpert Forum] [USER] commented on [THREAD]

However this has caused gmail to incorrectly thread the messages. Instead of threading them in order they are grouped by each poster!. This causes lots of clutter and prevents reading any conversations with full context when subscribed.

Please can you update the subject to something like "[MoneySavingExpert Forum] New comment on [THREAD]" so email clients can thread the messages correctly. It would really help reduce inbox clutter and help users keep up with their subscriptions with less stress.

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  • MSE_James
    MSE_James Posts: 1,267 Community Admin
    First Post First Anniversary Cashback Cashier Newshound!
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    Hi @someone  - thanks for raising this issue - our forum software providers are making some improvements to notifications in the coming months - we'll keep your comments in mind when looking at what they are introducing.
    Official MSE Forum Team member.
    Please report all problem posts to forumteam@moneysavingexpert.com
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