Parking Charge Leased Car

Park_Life_Green

I appealed this charge by sending an email to the parking company and have yet to hear back although the 28 day deadline for a response is next week.

However today I received a letter from them which was obviously the standard template for the follow up letter demanding money. Nothing was mentioned about the appeal.

They still haven’t provided any of the required documents mentioned in the original letter as this is a leased car.

I will of course get in touch with them again to highlight the lack of response in regards to the appeal and the still missing documents.

Perhaps a naive question but doesn’t this seem odd?! How can they ignore an appeal and continue issuing the sequence of letters asking for payment?

The other thing is the letter today was dated from more than a week ago - I’m not sure it’s of relevance other than if there are deadlines to adhere to further down the line I will be losing days - seems sneaky.

Any thoughts welcome thanks 

Coupon-mad

You don't need to contact them just because you got the standard reminder within the first month.  Sit & wait.  There is no 28 day deadline for response.

Park_Life_Green

Hey, so unsurprisingly the parking company rejected my appeal although they didn’t provide any of the documents required when the car is leased.

Im going to try an appeal through IAS although doubt it will be successful but worth a shot.

In this appeal is it best to just focus on the missing documentation or do I need more about the car park itself and signage etc?

Thanks 

Park_Life_Green

Hey everyone,

So more than two years after having my appeal rejected for this PCN I have today received a letter from DCBL saying I now owe £160 (why wait so long to pursue this?!).

This is inevitably going to drag out for months if not longer until (or if) they issue the paperwork to take this to the small claims court. 

Any way to force their hand and make that happen more quickly?

Also, have I got this right that I don't need to take any action until it comes to that point?

Thanks

Le_Kirk

So long as you haven't  moved since 2023 and failed to update them with any new address, you should be able to wait for a letter before claim and then deal with it as per NEWBIE second post.  If you do move in the next 4 years keep them updated.

Park_Life_Green

I have received a letter of claim from DCB legal. Do I need to respond to this or just wait until the official claim letter from the court arrives? Thanks 

Coupon-mad

Park_Life_Green said:

I have received a letter of claim from DCB legal. Do I need to respond to this or just wait until the official claim letter from the court arrives? Thanks 

Either. Doesn't matter.

Park_Life_Green

Hello, I’ve submitted my defence following receiving a county court letter. I got a letter yesterday from the court to confirm they received the defence and then it would be for the claimant to make the next move.

Today I received an automated call from dcb legal - when it connected me to an actual person it was a central person who had no idea why I would have been called so I asked them to call me back as actually it seemed a bit like a scam.

Anyway I was wondering if anyone else had had dcb legal contact them in this way? Assuming it’s not a scam I am guessing they are calling to mediate - do I have to demonstrate to the court I have done this if it gets to that or can they be ignored? Any guidance on how to deal with this step would be great.

Thanks

Nellymoser

They're not calling to mediate but to pressurise you into paying. Most others on here will have received their calls it's DCB Legal usual practice. Don't answer keep blocking their numbers if they persist in calling on different numbers.

The Mandatory Mediation session is between a defendant and DCB Legal it is carried out by Small Claims Mediation Service.

Coupon-mad

Yeah happens every time. Swear at them.