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Halifax OTP SMS
CompulsiveSaver
Posts: 75 Forumite
Hi, Anyone else finding that Halifax isn't sending out an SMS?
I couldn't log in last night and same today
I haven't called them yet as I don't want to spend an hour on hold and pay for the privilege.
I couldn't log in last night and same today
I haven't called them yet as I don't want to spend an hour on hold and pay for the privilege.
0
Comments
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Last time I had one was 17th January but not had the need since1
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I don't like the cookies to be saved on my PC, so always prefer to use the SMS.MikeJXE said:Last time I had one was 17th January but not had the need since
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Just tried, SMS received OK, login worked.0
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Same here, all okflaneurs_lobster said:Just tried, SMS received OK, login worked.0 -
Will try my Halifax online account and report back. However I am currently trying to sort my YBS and Virgin OTP issue that is the same as yours. I just dont receive a text OTP for either YBS or Virgin. Its very frustrating and after contacting both YBS & Virgin and following all their advice its still not working. YBS said ring back today and we will get a techy to look at the problem but thought I would try this forum first. Anyone got any ideas? I have hundreds of texts from YBS and Virgin but from around the 2nd week of January I am receiving no OTP texts?
Fortunately YBS allows a call to the same mobile that works ok so I can get access but Virgin is OTP to your mobile only.
Appreciate forum comments on what I could do to sort my OTP text to mobile (iphone 11 / SKY) issue? Thanks.0 -
Did you delete cookies and browsing history1
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Are you receiving "normal", non-OTP texts?1
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Have you tries switching your device off and back on to force a restart ?1
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Yes done this and when I called both Virgin and YBS they said that OTP texts had been issued their end. Now just tried my Halifax online account and same issue , no OTP. Will try Nationwide shortly.MikeJXE said:Did you delete cookies and browsing history0 -
No nothing at all.flaneurs_lobster said:Are you receiving "normal", non-OTP texts?0
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