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NatWest to close 23 more branches this year – here's the full list, plus alternatives

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NatWest has announced it will close a further 23 bank branches between April and June this year, on top of the 43 branches that have either already closed or are set to close between January and March. Below we list the branches disappearing and what the alternatives are if you still want face-to-face banking...

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NatWest to close 23 more branches this year – here's the full list, plus alternatives

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  • Ok so I might be totally dumb for asking this but everything I have read doesn't answer the main questions. How does branch closure affect my online banking?
      As in I receive disability payments Via the DSS . I thought that the -- -- -- sort code was an important part of identifying me and making sure the payment goes to the right place.
      Can I continue to use NatWest online banking as I do now or is this going to change everything now the branch is closing?
    What happens to my account number etc?

    Thanks in advance

  • gsmh
    gsmh Posts: 640 Forumite
    Fifth Anniversary 500 Posts Name Dropper
    edited 2 April 2023 at 9:55AM
    The sort code used to be linked to a particular branch of a bank, and still does in many cases, but these days it's often just an organisational marker ensuring your account is correctly identified. Some banks have a single sort code used for every customer, others have legacy codes which used to refer to a particular branch. It doesn't matter at all if the actual branch the sort code used to refer to has been closed, it just identifies a cohort of accounts. Nothing will change for you.
  • silvercar
    silvercar Posts: 49,517 Ambassador
    Part of the Furniture 10,000 Posts Academoney Grad Name Dropper
    My NatWest sort code, that was linked to my now closed branch, is now identified as belonging to the nearest (open) branch.
    I'm a Forum Ambassador on the housing, mortgages & student money saving boards. I volunteer to help get your forum questions answered and keep the forum running smoothly. Forum Ambassadors are not moderators and don't read every post. If you spot an illegal or inappropriate post then please report it to forumteam@moneysavingexpert.com (it's not part of my role to deal with this). Any views are mine and not the official line of MoneySavingExpert.com.
  • WillPS
    WillPS Posts: 5,122 Forumite
    Part of the Furniture 1,000 Posts Newshound! Name Dropper
    silvercar said:
    My NatWest sort code, that was linked to my now closed branch, is now identified as belonging to the nearest (open) branch.
    This is what happened to mine - Nottingham Victoria Centre became Nottingham Smiths Bank (B). Both had the same registered address (a contact centre in Leicester) for some time before that.

    OP, there is no need to worry at all. 
  • TheBanker
    TheBanker Posts: 2,220 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    richfo3 said:
    Ok so I might be totally dumb for asking this but everything I have read doesn't answer the main questions. How does branch closure affect my online banking?
      As in I receive disability payments Via the DSS . I thought that the -- -- -- sort code was an important part of identifying me and making sure the payment goes to the right place.
      Can I continue to use NatWest online banking as I do now or is this going to change everything now the branch is closing?
    What happens to my account number etc?

    Thanks in advance

    Do not worry, nothing will change in terms of your account details, online banking or incoming payments. All that will change is that the physical branch will be closed, so if you ever need to bank in person you will need to find another branch, or may be able to use a Post Office depending on what it is you need to do.

    I've had a Natwest account for 20+ years. The sort code is linked to the branch where I opened it, which is 200 miles away from where I live now. That branch closed 5 years ago and is now a hairdressers. It hasn't caused me a problem at all.
  • MEM62
    MEM62 Posts: 5,309 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I too have had a NatWest account for well over twenty years.  I probably haven't been into a branch in over 10.  That said, there are times when branch / counter services are important but for that I use my Halifax account.    
  • Rob5342
    Rob5342 Posts: 2,418 Forumite
    1,000 Posts Third Anniversary Name Dropper
    edited 3 April 2023 at 12:21PM
    MEM62 said:
    I too have had a NatWest account for well over twenty years.  I probably haven't been into a branch in over 10.  That said, there are times when branch / counter services are important but for that I use my Halifax account.    

    I started banking online with Lloyds in 1999 and I haven't been into a branch in the 24 years since. Even before that I'd rarely go to a branch as I'd do it mainly by phone or post. I'm with Monzo now who don't have branches at all, I've kept my Halifax account open as a spare but I've never used it in the 2 years since I opened my Monzo account.
  • WillPS
    WillPS Posts: 5,122 Forumite
    Part of the Furniture 1,000 Posts Newshound! Name Dropper
    Rob5342 said:
    MEM62 said:
    I too have had a NatWest account for well over twenty years.  I probably haven't been into a branch in over 10.  That said, there are times when branch / counter services are important but for that I use my Halifax account.    

    I started banking online with Lloyds in 1999 and I haven't been into a branch in the 24 years since. Even before that I'd rarely go to a branch as I'd do it mainly by phone or post. I'm with Monzo now who don't have branches at all, I've kept my Halifax account open as a spare but I've never used it in the 2 years since I opened my Monzo account.

    Guessing you've never paid in cash?
  • penners324
    penners324 Posts: 3,511 Forumite
    Sixth Anniversary 1,000 Posts Name Dropper
    WillPS said:
    Rob5342 said:
    MEM62 said:
    I too have had a NatWest account for well over twenty years.  I probably haven't been into a branch in over 10.  That said, there are times when branch / counter services are important but for that I use my Halifax account.    

    I started banking online with Lloyds in 1999 and I haven't been into a branch in the 24 years since. Even before that I'd rarely go to a branch as I'd do it mainly by phone or post. I'm with Monzo now who don't have branches at all, I've kept my Halifax account open as a spare but I've never used it in the 2 years since I opened my Monzo account.

    Guessing you've never paid in cash?
    Don't need a bank branch to pay in cash. Post Office is OK for most banks, paypoint sites for Monzo
  • WillPS
    WillPS Posts: 5,122 Forumite
    Part of the Furniture 1,000 Posts Newshound! Name Dropper
    edited 5 April 2023 at 12:09PM
    WillPS said:
    Rob5342 said:
    MEM62 said:
    I too have had a NatWest account for well over twenty years.  I probably haven't been into a branch in over 10.  That said, there are times when branch / counter services are important but for that I use my Halifax account.    

    I started banking online with Lloyds in 1999 and I haven't been into a branch in the 24 years since. Even before that I'd rarely go to a branch as I'd do it mainly by phone or post. I'm with Monzo now who don't have branches at all, I've kept my Halifax account open as a spare but I've never used it in the 2 years since I opened my Monzo account.

    Guessing you've never paid in cash?
    Don't need a bank branch to pay in cash. Post Office is OK for most banks, paypoint sites for Monzo

    A branch of the Post Office, you mean? ;)
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