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Shawbrook bank easy access

henrycrosby
Posts: 2 Newbie
Shawbrook used to automatically change rates for savers up or down they now don't. I have an easy access account and after watching last nights show checked my account and it was not uprated so I called in to be told they don't adjust it automatically now, you have to ring in. so if you are a Shawbrook customer then you need to call to get the better rate.
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You can just login and message them.
I did this yesterday and by the end of the day the EA account was upgraded.Personal Responsibility - Sad but True
Sometimes.... I am like a dog with a bone0 -
Yes, I logged in this morning to change mine, and in their messaging section there is actually a heading for ‘change my easy access account’ (can’t remember exact phrase but that’s the gist of it). I sent a message and within a few minutes I had a text to say they’d received my message and would respond soon.0
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henrycrosby said:Shawbrook used to automatically change rates for savers up or down they now don't. I have an easy access account and after watching last nights show checked my account and it was not uprated so I called in to be told they don't adjust it automatically now, you have to ring in. so if you are a Shawbrook customer then you need to call to get the better rate.0
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I am deserting Marcus at 2.5% in order to go to another Bank on my original rotating list -----Shawbrook, having seen their Edition 32 is paying 2.92% pa.
A token sum remained in Shawbrook's Edition 27 ( lower interest rate) and their rule is that you can only have ONE Shawbrook account). So I phoned them and they magically changed my Edition 27 to 32 while I was on the phone. Simple. I am now transferring funds from Marcus in tranches of £20,000 per day until I have moved most of my Marcus savings.
I really do benefit enormously from having a "list" of historically good performing and competitive savings accounts ( banks and not BS---the latter are too much hassle and so slow) that are available in one of my main Current Accounts' quick transfers list. I will not run around chasing the ever-changing top savings accounts, so I find a list of 5 or 6 savings banks that always rise to the top 5 in due course to be most helpful.
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Richard1212 said:I really do benefit enormously from having a "list" of historically good performing and competitive savings accounts ( banks and not BS---the latter are too much hassle and so slow) that are available in one of my main Current Accounts' quick transfers list. I will not run around chasing the ever-changing top savings accounts, so I find a list of 5 or 6 savings banks that always rise to the top 5 in due course to be most helpful.0
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AmityNeon said:Richard1212 said:I really do benefit enormously from having a "list" of historically good performing and competitive savings accounts ( banks and not BS---the latter are too much hassle and so slow) that are available in one of my main Current Accounts' quick transfers list. I will not run around chasing the ever-changing top savings accounts, so I find a list of 5 or 6 savings banks that always rise to the top 5 in due course to be most helpful.2
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In normal times there might not be any need to review accounts that often but rates have more than doubled in the last 6 months and over the last 12 months many here will have opened accounts in banks/building societies many hadn't even heard of a year ago. The process of signing up is usually quick and easy these days and transfers are often instant - maybe all complete in less time than it takes to write a long post here.0
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Richard1212 said:AmityNeon said:Richard1212 said:I really do benefit enormously from having a "list" of historically good performing and competitive savings accounts ( banks and not BS---the latter are too much hassle and so slow) that are available in one of my main Current Accounts' quick transfers list. I will not run around chasing the ever-changing top savings accounts, so I find a list of 5 or 6 savings banks that always rise to the top 5 in due course to be most helpful.0
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I agree it may be simple to upgrade, but it is an unnecessary requirement as Shawbrook should automatically uplift the interest rate of customers' Easy access accounts. It's a shame you can't trust them to look after their existing customers who shouldn't have to keep checking in case they've created another Issue. Why do they need 32 Issues of their Easy Access account anyway? It's just a ploy to catch customers out and avoid uplifting their interest rate for a few months. It would be much more SIMPLE if Shawbrook could follow the line taken by several trusty banks which have just one type of Easy Access account with a known single interest rate, like Atom for example. It may not be 2.9% yet, but neither is my Shawbrook Issue 28 which I've had to change before from a previous issue and it's stuck at 2.28% which is still less than Atom.2
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On the other hand a few months ago they reduced their EA rate - yet they didn’t automatically reduce the rate on my EA account - they left it at the higher rate
not bad considering it’s a variable rate account
plus, on a couple of occasions fairly recently they texted me to say that the EA rate has been increased - and that they have increased the rate on my account and I didn’t need to do anything !
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