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BT not even trying to keep me. A general pattern or just me?

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  • BTs prices are shocking already and going up in April.
    Im paying £54 for 500mb Fibre and going up in April by 14%
    Im in contract until December sadly so cant do anything. Hyperoptic offer switch now service which means you get it for free for 9  months and then start paying so may try that, 
  • born_again
    born_again Posts: 20,187 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    mookev said:
    Interesting post. My BT fibre 2 contract runs out on 14th February. We've had a line fault not affecting the broadband but causing a noisy line since 16th December. Twice engineers have been, spent 2 hours, diagnosed that we need a new duct and cable from the manhole and up our drive to our house, but then they dontbfo it, latest target date, coincidencidentaly, is 24th February.! I've no faith they will fix it and have escalated to a complaint.  We are in a fibre to cabinet area. Can't get any serious deals for renewal and I'm seriously tempted to go to three home 4g broadband and ditch the landline.
    Don't forget BT do not fix faults. That is down to Openreach & ALL isp's are dealt with in the same way. So BT have no extra pull to get fixes done any quicker.
    Life in the slow lane
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