MSE News: Broadband price hikes of up to 15% expected in April – what we know so far

Millions of BT, EE, Plusnet, Shell, TalkTalk, Three and Vodafone broadband customers are expected to be hit with price hikes of up to 15% this spring, on the back of a sharp increase in the cost of living – though the exact figures are yet to be confirmed. We've a handy table on what's likely to happen and who will be affected.

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'Broadband price hikes of up to 15% expected in April – what we know so far'

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  • edited 17 January at 9:43PM
    southsidergssouthsidergs Forumite
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    edited 17 January at 9:43PM
    BT & all in the group are based on January's rate, not Decembers as stated in the link
  • MikeJXEMikeJXE Forumite
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    For some

    I'm moving home and went with virgin as recommended by MSE £18.40 a month equivalent 

    Cancelled my Talktalk that was £20 so Talktalk came back onto me at £14.73 equivalent


  • StompaStompa Forumite
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    I think the increase in the actual price paid could potentially exceed 15% because of the way these companies discount systems typically work.

    Consider a £32pm price with an £8pm discount (so price actually paid = £24).

    A 15% increase would mean £36.80pm, but still with an £8pm discount (so price actually paid = £28.80).

    So the amount actually paid would increase by 20%.
    Stompa
  • LeRedouteLeRedoute Forumite
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    I won't be switching any of my utilities until April, to avoid the cheeky buggers agreeing a new contract in March and then upping it 15% in April.

    Swines...
  • southsidergssouthsidergs Forumite
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    What is the point in updating with the figures today if you're still saying Decembers figure instead of Januarys?
  • edited 18 January at 12:05PM
    SJMALBASJMALBA Forumite
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    edited 18 January at 12:05PM
    What is the point in updating with the figures today if you're still saying Decembers figure instead of Januarys?
    I don't know about the other providers, but Plusnet state 'The price for broadband, line rental, call plans, call charges and add-ons will be increased on or after 1st March every year from March 2023 by the Consumer Price Index rate of inflation published in January of that year plus 3.9%.'
  • southsidergssouthsidergs Forumite
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    SJMALBA said:
    What is the point in updating with the figures today if you're still saying Decembers figure instead of Januarys?
    I don't know about the other providers, but Plusnet state 'The price for broadband, line rental, call plans, call charges and add-ons will be increased on or after 1st March every year from March 2023 by the Consumer Price Index rate of inflation published in January of that year plus 3.9%.'
    Totally agree, the article linked to says Decembers rate though (same for BT & EE who are both Januarys as well)
  • MSE_PetarMSE_Petar MSE Staff
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    SJMALBA said:
    What is the point in updating with the figures today if you're still saying Decembers figure instead of Januarys?
    I don't know about the other providers, but Plusnet state 'The price for broadband, line rental, call plans, call charges and add-ons will be increased on or after 1st March every year from March 2023 by the Consumer Price Index rate of inflation published in January of that year plus 3.9%.'
    Totally agree, the article linked to says Decembers rate though (same for BT & EE who are both Januarys as well)
    Hi @southsidergs

    Thanks for raising this.

    Just to clarify, the figure published in January is the rate of inflation for December - the Office for National Statistics publishes inflation figures on a one-month time lag.

    That's why we say 'December's CPI figure'.

    Thanks,
    MSE Petar

  • SJMALBASJMALBA Forumite
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    SJMALBA said:
    What is the point in updating with the figures today if you're still saying Decembers figure instead of Januarys?
    I don't know about the other providers, but Plusnet state 'The price for broadband, line rental, call plans, call charges and add-ons will be increased on or after 1st March every year from March 2023 by the Consumer Price Index rate of inflation published in January of that year plus 3.9%.'
    Totally agree, the article linked to says Decembers rate though (same for BT & EE who are both Januarys as well)

    No, it's the figure published in January i.e. December's rate.
  • MuckChuckerMuckChucker Forumite
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    Woohoo, contract renegotiation time. Mmmm, will I push for increased bandwidth or reduction in price this time. . . .decisions decisions. . .
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