Parcel Force delivered the wrong Parcel

Olinda99

Penguin_ said:

humey86 said:

The two boxes are completely different sizes as youd expect.

Good point on the refund, im sure thatll go down well with the seller

I don't know if it is just me but there is something in the fact the seller sent you a picture of the box in the Parcel Force employees hands that just doesn't sit right with me.

That was my thought too - I mean, who does that???

eskbanker

Penguin_ said:

humey86 said:

The two boxes are completely different sizes as youd expect.

Good point on the refund, im sure thatll go down well with the seller

I don't know if it is just me but there is something in the fact the seller sent you a picture of the box in the Parcel Force employees hands that just doesn't sit right with me.

If his business is shipping expensive items then this may be something he does as a matter of course....

Penguin_

eskbanker said:

Penguin_ said:

humey86 said:

The two boxes are completely different sizes as youd expect.

Good point on the refund, im sure thatll go down well with the seller

I don't know if it is just me but there is something in the fact the seller sent you a picture of the box in the Parcel Force employees hands that just doesn't sit right with me.

If his business is shipping expensive items then this may be something he does as a matter of course....

Totally understand but then a different box, with the label from the original box (in the picture) arrives with the buyer. This is why I find it odd. It's almost like the seller is expecting an issue.

humey86

Im im a sceptical person but i like to think this isnt true

humey86

The seller has had an email from Parcelforce that shows that the issue has been escalated. Still expecting it to take time though

Penguin_

humey86 said:

Im im a sceptical person but i like to think this isnt true

I hope it isn't but I find it hard to imagine that Box A (with the guitar in it) was handed to the Parcel Force employee who bundles it into the back of the van, & at some point the label from Box A comes off & attaches itself to Box B (with the bicycle in it). 

sheramber

But no proof of who  the parcel was addressed to.

humey86

I did think its a perfect scam in terms of delivery driver swapping labels. A guitar is a pretty obvious parcel as well. The seller and I have agreed that if theres no movement on the case by the weekend we will look at refunds. He is also considering taking it to he police but I cant see them taking any interest

MalMonroe

humey86 said:

I did think its a perfect scam in terms of delivery driver swapping labels. A guitar is a pretty obvious parcel as well. The seller and I have agreed that if theres no movement on the case by the weekend we will look at refunds. He is also considering taking it to he police but I cant see them taking any interest

Hi, this is totally the seller's responsibility and he should have offered a full refund immediately.

Whatever his dealings with Parcelforce, they are absolutely nothing whatsoever to do with you. You're just the poor person who paid him money for nothing.

I would want my refund yesterday. Why is he waiting until the weekend?? Why are you waiting? You really are being very kind and understanding. Many people wouldn't be, including me.

He should DEFINITELY contact the police to get a crime number and give that to Action Fraud when he reports it to them. 

It will cost him nothing to report and they may or may not take any interest - but if similar reports are made in connection with the same Parcelforce depot, then they will have to take some interest and hopefully carry out an investigation.

Whatever, it seems harsh to say it but it is not your problem. It's for the seller to sort out. It's always been for the seller to sort out. He's lost a guitar somewhere but he's all right because he's got your money instead. He needs to give it back. As soon as possible.

HillStreetBlues

humey86 said:

I did think its a perfect scam in terms of delivery driver swapping labels.

I cant see how that would work,